fix problems on Kenz'up [iphone]

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—— Run into issues on Kenz'up? Get help pending when official support gets back to you!

Kenz'up
Info:
company: Kenz'up
: https://www.kenzup.com
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Crashes issue

Kenz'up crashes when scanning QR code

Fix: Make sure your camera permissions are enabled for the Kenz'up app. Go to Settings > Privacy > Camera, and ensure that Kenz'up is allowed to... ⇲

Kenz'up closes unexpectedly

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Kenz'up app off the scr... ⇲
 
Compatibility issue

Limited partners and offers

Fix: Check for any updates or announcements within the app regarding new partners or offers. Sometimes, these updates are communicated through in... ⇲

Incompatibility with iOS 17

Fix: Check if there is an update available for Kenz'up that addresses compatibility with iOS 17. Go to the App Store, search for Kenz'up, and ins... ⇲

Kenz'up not functioning on older iOS versions

Fix: Ensure that your device is running the latest version of the older iOS that is compatible with Kenz'up. Go to Settings > General > Software... ⇲
 
Network issue

Kenz'up unavailable at several service stations

Fix: Use the app's map feature to check for nearby service stations that accept Kenz'up. If certain locations are not listed, it may be due to te... ⇲
 
Freezing issue

Kenz'up blocks after reaching a certain number of points

Fix: Check the app's terms and conditions regarding point accumulation. There may be a cap on points that can be redeemed or used, and understand... ⇲
 
Bugs issue

Referral system not rewarding users

Fix: Double-check the referral process to ensure that you are following all steps correctly. Sometimes, there are specific requirements that must... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.8%

Bad experience
14.9%

Neutral
6.3%

~ from our NLP analysis of 349 combined software ratings.

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 Private Data Kenz'up collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics