fix problems on ImagineGo [iphone]

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—— Run into issues on ImagineGo? Get help pending when official support gets back to you!

imagineGo
Info:
company: Imagine Sdn Bhd
: https://imagine.com.bn/
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UI issue

Incorrect bill display

Fix: Clear the app's cache. Go to your iPhone settings, find imagineGo, and select 'Clear Cache' if the option is available. This can help refres... ⇲

Main menu items unselectable

Fix: Restart the app. Close it completely and reopen it to see if the menu items become selectable again. OR Check for any app updates. An upd... ⇲
 
Updates issue

Previous version was better

Fix: If you prefer the previous version, check if you can revert to it by uninstalling the current version and reinstalling an older version from... ⇲

Constant updates

Fix: Check your App Store settings. You can turn off automatic updates to control when updates are installed. OR Review the update notes in th... ⇲
 
Network issue

Slow connection speed

Fix: Test your internet speed using a speed test app. If your connection is slow, try resetting your router or switching to a different network.... ⇲
 
Payments issue

No payment history

Fix: Check if you are logged into the correct account. Sometimes, users have multiple accounts and may be viewing the wrong one. OR Look for a... ⇲
 
Account issue

No balance check

Fix: Navigate to the account settings or profile section of the app. Sometimes, balance information is located in a less obvious area. OR Try... ⇲

Empty account screen

Fix: Ensure you have a stable internet connection. An unstable connection can prevent data from loading properly. OR Log out of your account a... ⇲
 
Bugs issue

Non-functional app

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can resolve temporary glitches. OR Uninstall and r... ⇲

Poor app quality from local developers

Fix: Provide constructive feedback through the app's feedback feature. Highlight specific issues you encounter to help improve future versions.... ⇲
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 what users are saying
Bad experience
75.0%

Good experience
20.8%

Neutral
4.2%

~ from our NLP analysis of 24 combined software ratings.

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 Private Data imagineGo collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers