fix problems on Z GRILLS [iphone]

​

—— Run into issues on Z GRILLS? Get help pending when official support gets back to you!

Z GRILLS
Info:
company: 挺 徐
: https://zgrills.com
: zgrills.com
Chat with our AI-based Z GRILLS Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Inaccurate temperature readings

Fix: 1. Calibrate the temperature probes according to the manufacturer's instructions. 2. Ensure that the probes are inserted correctly and not t... ⇲

Z GRILLS does not display current temperatures

Fix: 1. Ensure that the grill is powered on and connected to the app. 2. Restart the app to refresh the connection and check if temperatures are... ⇲

Temperature readings inconsistent with grill

Fix: 1. Calibrate the temperature probes according to the manufacturer's instructions. 2. Compare readings with an external thermometer to verify... ⇲

Limited functionality

Fix: 1. Explore all features of the app to ensure you are utilizing it fully. 2. Check for any updates to the app that may add new features or im... ⇲

Z GRILLS does not work consistently

Fix: 1. Ensure that both the app and your phone's operating system are updated to the latest versions. 2. Restart your phone and the app to refre... ⇲

Overall poor app performance

Fix: 1. Clear the app's cache and data to improve performance. 2. Ensure that your phone's operating system is updated to the latest version. O... ⇲
 
Network issue

Frequent disconnections from Wi-Fi

Fix: 1. Check for any physical obstructions between the grill and the router that may affect the signal. 2. Ensure that the grill is not too far... ⇲

Requires Bluetooth to be enabled for Wi-Fi

Fix: 1. Ensure Bluetooth is enabled on your iPhone before attempting to connect to the grill. 2. If you do not want to use Bluetooth, check if th... ⇲

Z GRILLS connects to non-US servers

Fix: 1. Check your app settings to see if there is an option to select the server region. 2. Ensure that your phone's location settings are enabl... ⇲

Requires 2.4GHz for pairing

Fix: 1. Ensure that your router is broadcasting a 2.4GHz network. 2. If your router supports dual-band, make sure to connect to the 2.4GHz networ... ⇲

Z GRILLS fails to find grill

Fix: 1. Ensure that the grill is powered on and within range of your phone. 2. Restart the app and try searching for the grill again. OR 3. If... ⇲
 
Compatibility issue

Z GRILLS fails to identify grill model

Fix: 1. Ensure that the app is updated to the latest version. 2. Restart the app and try to reconnect to the grill. OR 3. Manually select the... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. 2. Look for any user guides or tutorials provided within the... ⇲

Buttons unresponsive

Fix: 1. Restart the app to see if the buttons become responsive. 2. Ensure that your phone's operating system is updated to the latest version.... ⇲
 
Login issue

Constant re-login required

Fix: 1. Ensure that you are using the correct login credentials and that your internet connection is stable. 2. Check if there are any settings i... ⇲

Z GRILLS signs out frequently

Fix: 1. Ensure that your internet connection is stable to prevent session timeouts. 2. Check if there are any settings in the app that may affect... ⇲

Server errors during login

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try logging in again. OR 3. If the issue persists, try l... ⇲
 
Notifications issue

No notifications for probe temperatures

Fix: 1. Check the app settings to ensure that notifications are enabled for temperature alerts. 2. Ensure that your phone's notification settings... ⇲

Useless notifications

Fix: 1. Check the app settings to customize notification preferences to ensure you receive relevant alerts. 2. Ensure that your phone's notificat... ⇲
 
Slow issue

Slow temperature updates

Fix: 1. Ensure that your phone is connected to a stable Wi-Fi network. 2. Restart the app to refresh the connection. OR 3. Clear the app's cac... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
93.3%

Good experience
5.3%

Neutral
1.3%

~ from our NLP analysis of 75 combined software ratings.

 Switch to these Alternatives:
ThermoPro BBQ
BBQgo Pro
JOYBIBIQ
SOULBIBIQ
HaulGauge
ThermoWorks
Digital BBQ
PROBE PLUS
PowerVision 4
Aicooking

 Private Data Z GRILLS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics