fix problems on RAD Video [iphone]

—— Run into issues on RAD Video? Get help pending when official support gets back to you!

RAD Video

Info:

company: Royal Academy of Dance Enterprises Ltd

: http://www.radenterprises.co.uk

: www.radenterprises.co.uk

Chat with our AI-based RAD Video Support

🛠️ Common RAD Video Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

RAD Video crashes on iOS 13

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then p... ⇲

grade 6 not available

Fix: 1. Check for updates: Ensure that you have the latest version of RAD Video installed, as new content may be added in updates. Go to the App... ⇲

Downloads issue

purchased videos fail to download

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

unable to download after purchase

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Payments issue

purchase link does not work

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to cellular data or vice... ⇲

Freezing issue

RAD Video freezes after purchase

Fix: 1. Restart the app: If the app freezes after a purchase, force close it by swiping it away in the app switcher, then reopen it. This can hel... ⇲

Network issue

video won't play due to internet check

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

UI issue

layout issues on iPad mini

Fix: 1. Rotate your device: Sometimes, simply rotating your iPad mini can help the app adjust its layout. Try switching between portrait and land... ⇲

Glitches issue

RAD Video is glitchy and won't open

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then p... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.4%

Bad experience

14.3%

Neutral

14.3%

~ from our NLP analysis of 14 combined software ratings.

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Private Data RAD Video collects from your iPhone

Data Not Collected: The developer does not collect any data from this app.

Cost of Subscriptions

Grade 4: $17.99 Royal Academy of Dance DVD title grade 4
Grade 5: $17.99 Royal Academy of Dance video title Grade 5
Grade 3 Ballet: $17.99 Grade 3 Ballet DVD
Grade 2 Ballet: $17.99 Grade 2 Ballet DVD
Intermediate Foundation Ballet: $19.99 Intermediate Foundation Ballet DVD
Grade 1 Ballet: $17.99 Grade 1 Ballet DVD
Intermediate Ballet: $19.99 Intermediate Ballet DVD
Primary In Dance: $22.99 Primary In Dance Video
Advanced Foundation Ballet: $19.99 Advanced Foundation Ballet training DVD
Advanced 1 (Male/Female): $19.99 Royal Academy Dance Advanced 1 (Male/Female) DVD