fix problems on X [iphone]

—— Run into issues on X? Get help pending when official support gets back to you!

Info:

company: X Corp.

: https://support.twitter.com/articles/20169906

: twitter.com

Chat with our AI-based X Support

🛠️ Common X Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

X is less stable than before

Fix: Clear the app cache and data from your device settings. This can help resolve stability issues by removing corrupted files. OR Uninstall... ⇲

14% of users had this problem

Frequent need to refresh for notifications

Fix: Check your notification settings within the app to ensure they are properly configured to receive alerts without needing to refresh. OR E... ⇲

14% of users had this problem

Updates issue

Lack of unbiased and timely news

Fix: Follow a diverse range of news sources and accounts to get a broader perspective on current events. OR Utilize third-party news aggregati... ⇲

Removal of vital features

Fix: Explore alternative apps that offer similar features that were removed, ensuring you find one that meets your needs. OR Look for updates... ⇲

Ads issue

Increased spam visibility

Fix: Utilize the app's filtering options to block or mute accounts that frequently post spam content. OR Report spam accounts to help the plat... ⇲

Excessive ads

Fix: Consider subscribing to a premium version of the app if available, which often reduces or eliminates ads. OR Use ad-blocking software or... ⇲

Privacy issue

Privacy concerns with new features

Fix: Review and adjust your privacy settings within the app to limit data sharing and control what information is visible to others. OR Resear... ⇲

Account issue

Account suspension issues

Fix: Review the app's community guidelines to ensure compliance and avoid actions that may lead to suspension. OR Create a backup of your impo... ⇲

Loss of verification badges

Fix: Ensure your account meets the current verification criteria and consider reapplying if eligible. OR Stay informed about the platform's ve... ⇲

Support issue

Unresponsive support for appeals

Fix: Document your issue thoroughly and try reaching out through different channels, such as social media or community forums, for quicker respon... ⇲

Endless loop of AI support responses

Fix: Try rephrasing your queries or asking more specific questions to receive better assistance from AI support. OR Seek help from user forums... ⇲

Notifications issue

Inaccurate notifications

Fix: Check your notification settings to ensure they are set correctly and consider toggling them off and on again to reset. OR Log out and ba... ⇲

UI issue

Poorly implemented Community Notes

Fix: Engage with the community by providing constructive feedback on the notes to help improve their quality and relevance. OR Follow users wh... ⇲

Algorithm issue

Algorithm shows unwanted content

Fix: Regularly interact with content you enjoy to help the algorithm learn your preferences better. OR Use the 'not interested' option on post... ⇲

Forced recommendations of disliked content

Fix: Provide feedback on recommended content by marking it as irrelevant or not interested to help the algorithm adjust. OR Engage more with c... ⇲

Customization issue

Difficulty in avoiding divisive politics

Fix: Curate your feed by unfollowing or muting accounts that frequently post political content you wish to avoid. OR Engage with content that... ⇲

Bugs issue

Bots cluttering timelines

Fix: Report bot accounts to the platform to help reduce their visibility and impact on your feed. OR Use filtering options to hide or mute pos... ⇲

Engagement issue

Poor engagement for quality tweets

Fix: Promote your tweets by engaging with other users and participating in trending topics to increase visibility. OR Utilize hashtags effecti... ⇲

Payments issue

Limited access to tweets without payment

Fix: Explore alternative platforms or apps that provide similar content without a paywall. OR Engage with users who share content from the pla... ⇲

Video issue

Video scrolling feature is automatic

Fix: Check the app settings to see if there is an option to disable automatic video playback or scrolling. OR Manually control video playback... ⇲

Mental Health issue

Mental health impact from content exposure

Fix: Limit your time on the app and take regular breaks to reduce exposure to distressing content. OR Curate your feed to follow accounts that... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.0%

Bad experience

6.8%

Neutral

3.1%

~ from our NLP analysis of 8,842,599 combined software ratings.

Private Data X collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Location
- Contact Info
- User Content
- Browsing History
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Other Data

Cost of Subscriptions

X Premium (Monthly): $11.00 X Premium (Monthly)
X Premium Plus (Monthly): $22.00 X Premium Plus (Monthly)
X Premium Basic (Monthly): $4.00 X Premium Basic (Monthly)
@elonmusk Subscription: $4.00 @elonmusk Subscription
X Premium (Annual): $114.99 X Premium (Annual)
@FatKidDeals Subscription: $1.00 @FatKidDeals Subscription
X Premium Basic (Annual): $42.00 X Premium Basic (Annual)
@stevewilldoit Subscription: $5.00 @stevewilldoit Subscription
@Jake__Wujastyk Subscription: $10.00 @Jake__Wujastyk Subscription
X Premium Plus (Annual): $229.99 X Premium Plus (Annual)