fix problems on Jordan Credit Union [iphone]

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—— Run into issues on Jordan Credit Union ? Get help pending when official support gets back to you!

Jordan Credit Union Mobile
Info:
company: Jordan Credit Union
: https://jordan-cu.org
: jordan-cu.org
Chat with our AI-based Jordan Credit Union Support
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Syncing issue

balance and transaction history not updating

Fix: 1. Refresh the app: Pull down on the transaction history screen to refresh the data. 2. Check your internet connection: Ensure you have a s... ⇲
 
Notifications issue

push notifications not working

Fix: 1. Check notification settings: Go to Settings > Notifications > Jordan Credit Union Mobile and ensure that 'Allow Notifications' is turned... ⇲
 
Camera issue

camera blurry for mobile deposit

Fix: 1. Clean the camera lens: Ensure that the camera lens on your iPhone is clean and free from smudges. Use a soft, lint-free cloth to wipe it.... ⇲
 
Account issue

frequent errors accessing account

Fix: 1. Check server status: Sometimes, the issue may be on the server side. Check the Jordan Credit Union website or social media for any announ... ⇲

can't access monthly statements

Fix: 1. Check app settings: Ensure that you are logged into the correct account and that you have access to the statements feature in the app set... ⇲
 
Slow issue

Jordan Credit Union loads slowly

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away any unnecessary apps runn... ⇲

Jordan Credit Union runs slow

Fix: 1. Free up storage: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up space. A lack of storage c... ⇲
 
Bugs issue

application errors

Fix: 1. Update the app: Ensure you have the latest version of the app installed, as updates often fix known bugs. 2. Clear app cache: Offload th... ⇲

frequent error messages

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often fix bugs that cause error messages. 2. Clear app ca... ⇲
 
Freezing issue

stuck on prompts

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-tap the home button) and swipe the app away to close it. Reopen th... ⇲
 
Login issue

login issues

Fix: 1. Reset your password: If you are having trouble logging in, use the 'Forgot Password' feature to reset your password. 2. Check for app up... ⇲
 
Crashes issue

never opens

Fix: 1. Restart your device: A simple restart can often resolve issues with apps that won't open. 2. Check for updates: Ensure that both your iO... ⇲
 
UI issue

user interface lacks features

Fix: 1. Explore all app sections: Sometimes features may be hidden in different sections of the app. Take time to explore the app thoroughly. 2.... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
3.4%

Neutral
1.3%

~ from our NLP analysis of 1,281 combined software ratings.

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 Private Data Jordan Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location