fix problems on ZOOZEE [iphone]

—— Run into issues on ZOOZEE? Get help pending when official support gets back to you!

ZOOZEE

Info:

company: Shenzhen Apeman Innovations Technology Co.,Ltd

: https://www.zoozeehome.com

: www.zoozeehome.com

Chat with our AI-based ZOOZEE Support

🛠️ Common ZOOZEE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ZOOZEE unresponsive during operations

Fix: 1. Restart the App: Close the ZOOZEE app completely by swiping it away from the app switcher. Then, reopen the app to see if it resolves the... ⇲

Map overlays create confusion

Fix: 1. Adjust Map Settings: Check if there are options within the app to customize the map view. Look for settings that allow you to toggle over... ⇲

Settings issue

Smart partition feature disabled

Fix: 1. Check App Settings: Go to the settings within the ZOOZEE app and look for the Smart Partition feature. Ensure it is enabled. If it’s gray... ⇲

Support issue

Poorly written instructions

Fix: 1. Seek Online Resources: Look for online forums, user groups, or video tutorials that may provide clearer instructions on using the ZOOZEE... ⇲

Lack of company support

Fix: 1. Utilize Online Communities: Join online forums or social media groups related to ZOOZEE where users share tips and solutions. This can be... ⇲

Customization issue

No option for multiple users

Fix: 1. Create Separate Accounts: If the app allows, create separate user profiles on the same device. Check if there’s a guest mode or a way to... ⇲

UI issue

No return to station option

Fix: 1. Manual Navigation: If the app does not have a return to station option, manually navigate your device back to the charging station using... ⇲

No stop button available

Fix: 1. Pause Function: Look for a pause function within the app that may serve as a temporary stop. This can often be found in the main control... ⇲

User agreement box grayed out

Fix: 1. Restart the App: Close the app completely and reopen it. Sometimes, a simple restart can resolve interface issues like grayed-out options... ⇲

Bugs issue

Vacuum struggles to find charging station

Fix: 1. Check Charging Station Placement: Ensure the charging station is placed in an open area without obstructions. Move it to a more accessibl... ⇲

ZOOZEE functionality issues

Fix: 1. Restart Device: Sometimes, simply restarting your iPhone can resolve app functionality issues. Hold the power button and slide to power o... ⇲

Updates issue

Firmware update loop

Fix: 1. Force Restart the Device: Try force restarting your iPhone by pressing and quickly releasing the Volume Up button, then the Volume Down b... ⇲

ZOOZEE not updated

Fix: 1. Check App Store: Regularly check the App Store for updates to the ZOOZEE app. Go to the App Store, tap on your profile icon, and scroll t... ⇲