fix problems on 나무증권 [iphone]

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—— Run into issues on 나무증권? Get help pending when official support gets back to you!

나무증권 - NH투자증권 MTS
Info:
company: NH Investment & Securities
: https://www.mynamuh.com
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Settings issue

Automatic input for verification codes not supported

Fix: 1. Manually enter verification codes: While this is not ideal, ensure you have access to your SMS or email for verification codes and enter... ⇲
 
Bugs issue

Poor ID recognition

Fix: 1. Ensure good lighting: When entering your ID, make sure you are in a well-lit area to improve recognition accuracy. OR 2. Use a differe... ⇲
 
UI issue

Confusing stock information layout

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where different information is located. You can als... ⇲

Inconsistent percentage displays for indices

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix display issues. OR 2. Cross-reference with othe... ⇲

Non-intuitive menu navigation

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with the layout and menu options. OR 2. Look for a... ⇲

Confusing display of foreign stock transactions

Fix: 1. Check settings for foreign transactions: Look for any settings related to foreign stock transactions and adjust them for clarity. OR 2... ⇲
 
Updates issue

Missing ETP announcements

Fix: 1. Enable notifications: Go to the app settings and ensure notifications for ETP announcements are enabled so you receive updates directly.... ⇲

Delayed daily stock profit updates

Fix: 1. Refresh the app: Pull down on the main screen to refresh the data and check if the updates appear. OR 2. Check your internet connectio... ⇲
 
Account issue

Inability to view trade history by account

Fix: 1. Navigate to the account settings: Look for an option to filter or view trade history by account within the app settings or account manage... ⇲
 
Loading issue

나무증권 fails to progress past loading screen

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the app off the screen to close... ⇲
 
Login issue

Frequent logouts during use

Fix: 1. Check your session settings: Ensure that your session settings in the app are set to stay logged in for a longer duration if that option... ⇲
 
Compatibility issue

Lack of landscape mode support

Fix: 1. Use the app in portrait mode: While not ideal, you can continue using the app in portrait mode until landscape support is added in future... ⇲
 
Screen issue

Interest list screen issues

Fix: 1. Refresh the interest list: Try pulling down to refresh the interest list screen to see if it resolves any display issues. OR 2. Re-add... ⇲

Inadequate tablet screen optimization

Fix: 1. Use the app in compatibility mode: If available, check if the app has a compatibility mode for tablets that can improve the layout. OR... ⇲
 
Freezing issue

Security check freezes

Fix: 1. Restart the app: Force close the app and reopen it to see if the security check proceeds without freezing. OR 2. Clear app cache: Go t... ⇲
 
Crashes issue

나무증권 crashes when accessing favorites

Fix: 1. Remove and re-add favorites: If the app crashes when accessing favorites, try removing some favorites and see if the app stabilizes. OR... ⇲

Frequent app shutdowns after updates

Fix: 1. Restart your iPhone: After an update, restart your device to ensure all changes are applied correctly. OR 2. Reinstall the app: If the... ⇲
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 what users are saying
Bad experience
60.0%

Good experience
26.7%

Neutral
13.3%

~ from our NLP analysis of 30 combined software ratings.

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 Private Data 나무증권 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics