—— Run into issues on Bookie? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your subscription status by going to the app settings. Look for a section labeled 'Subscription' or 'Account'. Ensure that your paymen... ⇲
Fix: Use the app's built-in feature to add books manually. Go to the 'Add Book' section and input the book details directly. This is a reliable w... ⇲
Fix: Check if the app has a 'Manage Books' or 'Library' section where you can view all your books. If duplicates are present, try selecting them... ⇲
Fix: This may be a glitch in the setup process. Try completing the setup without entering a goal the first time, then go back into the settings a... ⇲
Fix: Ensure that you are logged into the same account on all devices. Go to the app settings and verify your account information. If you are logg... ⇲
Fix: Check if the app has an option to refresh or reload book covers. Sometimes, simply navigating to the book details and tapping on the cover i... ⇲
Fix: Familiarize yourself with the app by exploring the help or tutorial section if available. This can provide insights into navigating the app... ⇲
Fix: Before importing, ensure that the app is updated to the latest version. Check the App Store for any available updates and install them. This... ⇲
Fix: Double-check your account status to ensure that your pro account is active. Go to the account settings and verify your subscription details.... ⇲
Fix: Utilize the app's search feature to find and add books from external sources. You can also manually input books you own into the app. OR... ⇲
Fix: Check your internet connection to ensure you are online. If you are connected, try restarting the app to see if that resolves the issue. O... ⇲
Fix: Ensure that you are using the camera in a well-lit area and that the book code is not damaged or obscured. Try adjusting the distance betwee... ⇲