fix problems on Tumble [iphone]

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—— Run into issues on Tumble? Get help pending when official support gets back to you!

Tumble
Info:
company: Clarified
: https://tumble.to/support
: tumble.to
Chat with our AI-based Tumble Support
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Bugs issue

Tumble often buggy

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Tumble, and check for updates. If an update is... ⇲

Dryers not heating properly

Fix: Check the lint filter and ensure it is clean, as a clogged filter can prevent proper heating. Also, make sure the dryer is not overloaded, a... ⇲

Dryers damaging clothing

Fix: Check the care labels on your clothing to ensure they are suitable for dryer use. Avoid overloading the dryer, as this can cause friction an... ⇲
 
Payments issue

Inability to manually process payments

Fix: Check if there are any settings within the app that allow you to enable manual payment processing. Sometimes, this feature may be hidden in... ⇲
 
Network issue

Poor machine connectivity

Fix: Ensure that your device is connected to a stable Wi-Fi network. If the connection is weak, try moving closer to the router or resetting the... ⇲
 
Loading issue

Delayed pick-up and delivery

Fix: Check the app for any notifications or updates regarding your pick-up and delivery schedule. Sometimes, delays can be due to high demand or... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Check the app's notification settings to ensure that notifications are enabled. Go to your device's settings, find the Tumble app, and make... ⇲

No sound notifications for cycle completion

Fix: Check the app's notification settings to ensure sound notifications are enabled. Go to your device's settings, find the Tumble app, and make... ⇲
 
Login issue

Tumble does not keep users logged in

Fix: Check if there is an option in the app settings to stay logged in. If not, try clearing the app's cache by going to your device settings, fi... ⇲
 
Account issue

Difficulty resetting passcodes

Fix: Follow the app's password reset procedure carefully. Ensure you are using the correct email address associated with your account. Check your... ⇲
 
Availability issue

Limited availability of laundry pros

Fix: Check the app for any filters or settings that may limit the visibility of available laundry pros. Ensure that your location settings are en... ⇲

Lack of real-time machine availability

Fix: Check if the app has a refresh option to update the machine availability status. Sometimes, the information may not be current due to connec... ⇲
 
Pricing issue

High service costs

Fix: Review the pricing structure in the app to understand what factors contribute to the costs. Look for any promotions or discounts that may be... ⇲
 
Customization issue

No dark mode option for the app

Fix: Check if your device's system settings have a dark mode option that can be applied to all apps. Some apps automatically adjust to the system... ⇲
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 what users are saying
Good experience
79.3%

Bad experience
20.7%

Neutral
0.0%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data Tumble collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics