—— Run into issues on Purpo? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Purpo app off... ⇲
Fix: 1. Clear the app cache by going to your iPhone settings, finding Purpo, and selecting 'Clear Cache' if the option is available. 2. Ensure yo... ⇲
Fix: 1. Check if the app has a 'Download for Offline' feature in the settings or during streaming. If available, download content while connected... ⇲
Fix: 1. Update the app to the latest version through the App Store to ensure you have the most stable version. 2. Restart your iPhone to clear an... ⇲
Fix: 1. Look for a FAQ or Help section within the app that may address common issues. 2. Use any available in-app messaging or support features t... ⇲
Fix: 1. Go to your iPhone Settings > Notifications > Purpo and ensure that notifications are enabled. Adjust the alert style and sounds as needed... ⇲
Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. 2. If your device is not compatible, consid... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section to understand where features are located. 2. Use any available filte... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use profile picture... ⇲
Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Purpo is using a lot of battery, limit your usage or c... ⇲