fix problems on Smart TV Remote [iphone]

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—— Run into issues on Smart TV Remote ? Get help pending when official support gets back to you!

Smart TV Remote for ThinG TV
Info:
company: UNIVERSAL REMOTE LABS COMPANY LIMITED
: http://uniremotelabs.com
: uniremotelabs.com
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Compatibility issue

Cannot turn on TV from app

Fix: Check if your Smart TV supports Wake on LAN (WoL) or similar features. If it does, ensure that this feature is enabled in the TV's settings.... ⇲

Not all TV functions available

Fix: Check the app's documentation or help section to see if there are specific functions that are not supported in the free version. This can he... ⇲

Requires TV to be manually turned on

Fix: As mentioned earlier, check if your TV has Wake on LAN enabled. If it does, this may allow the app to turn on the TV remotely. OR Conside... ⇲

No multi-device support

Fix: If you need to control multiple devices, consider using a universal remote app that supports multiple devices. Research apps that are known... ⇲
 
Network issue

Frequent disconnections from TV

Fix: Make sure your Wi-Fi signal is strong and stable. If possible, move your router closer to the TV or use a Wi-Fi extender to improve connecti... ⇲

Difficult to connect to phone

Fix: Ensure that Bluetooth is enabled on your iPhone, as some apps may require Bluetooth for initial setup. Also, check that your phone's Wi-Fi i... ⇲

Requires proximity to TV for connection

Fix: Ensure that your Wi-Fi network has a strong signal throughout your home. If the signal is weak near the TV, consider using a Wi-Fi extender... ⇲
 
Ads issue

In-app ads disrupt usage

Fix: Look for an option in the app settings to reduce the frequency of ads or to disable them if you are using a free version. Some apps allow yo... ⇲

Pop-ups for reviews interrupt usage

Fix: Look for an option in the app settings to disable review prompts. Some apps allow you to opt-out of these notifications. OR If the pop-up... ⇲
 
Payments issue

Only allows minimal button presses without payment

Fix: Familiarize yourself with the available functions in the free version. Sometimes, certain features are unlocked based on usage patterns, so... ⇲

Limited trial period before requiring payment

Fix: Make the most of the trial period by testing all features thoroughly. Take notes on what you like and dislike to help you decide if the prem... ⇲
 
Privacy issue

Poor privacy policy

Fix: Review the app's privacy policy in detail to understand what data is collected and how it is used. If you are uncomfortable with the terms,... ⇲
 
UI issue

Unresponsive cursor after purchase

Fix: Try restarting the app and your Smart TV. Sometimes, a simple restart can resolve temporary glitches that cause the cursor to become unrespo... ⇲
 
Bugs issue

Inconsistent performance after payment

Fix: If you experience performance issues, try clearing the app's cache or data in your iPhone settings. This can help improve performance by rem... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.8%

Bad experience
13.6%

Neutral
3.6%

~ from our NLP analysis of 9,758 combined software ratings.

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 Private Data Smart TV Remote collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Weekly Premium: $4.99 Premium Access For One Week
  2. Weekly Subscription: $4.99 Get Full Access For One Week
  3. Lifetime Premium: $19.99 Unlimited Access to All Features Forever.
  4. Weekly Non Trial Premium: $4.99 Premium Weekly Access
  5. Lifetime Premium: $16.99 Unlimited Access to All Features Forever.
  6. Monthly Premium: $11.99 Premium Access For One Month
  7. Yearly Premium: $19.99 Unlimited Access to All Features For One Year
  8. Lifetime Premium: $24.99 Unlimited Access to All Features Forever.