fix problems on Wallet Creator [iphone]

—— Run into issues on Wallet Creator? Get help pending when official support gets back to you!

Wallet Creator

Info:

company: at2 GmbH

: https://www.at2-software.com/de/home

Chat with our AI-based Wallet Creator Support

🛠️ Common Wallet Creator Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Barcode gets cropped in Apple Wallet

Fix: Ensure that the barcode image is properly sized before adding it to the Wallet. Use an image editing tool to resize the barcode to fit withi... ⇲

Different or zoomed barcode in Wallet

Fix: When creating the barcode, ensure that the resolution is set to a standard size. Use a barcode generator that allows you to specify the size... ⇲

Compatibility issue

Limited barcode format support

Fix: Check the documentation for Wallet Creator to see which barcode formats are supported. If your desired format is not supported, consider usi... ⇲

Limited functionality after iOS 18 update

Fix: Check for updates to Wallet Creator that may address compatibility issues with iOS 18. Go to the App Store and see if an update is available... ⇲

Customization issue

No option to add barcodes manually

Fix: As a workaround, create the barcode using an online barcode generator, save it as an image, and then import that image into Wallet Creator.... ⇲

Cannot change font size and card design

Fix: Explore the settings within Wallet Creator to see if there are any themes or templates that allow for some customization. If not, consider u... ⇲

Lacks customization options

Fix: Explore any available themes or templates within Wallet Creator. If customization is limited, consider using a different app that offers mor... ⇲

Brightness adjustment not available for cards

Fix: If brightness adjustment is not available, try adjusting the overall brightness of your iPhone in Settings > Display & Brightness. This may... ⇲

UI issue

Poor layout for info fields

Fix: Review the layout options in Wallet Creator. If the app allows for rearranging fields, try to customize the order to improve readability. If... ⇲

Pass on watch doesn't show barcode

Fix: Ensure that the pass is compatible with Apple Watch. Check the settings in Wallet Creator to confirm that the pass is set to sync with Apple... ⇲

Difficulties in deleting erroneous cards

Fix: To delete a card, try swiping left on the card in Wallet and selecting 'Delete'. If this does not work, go to the Wallet app, tap on the car... ⇲

Interface not modern

Fix: Explore the settings to see if there are any themes or layout options that can make the interface more user-friendly. If not, consider provi... ⇲

No ability to scroll info fields

Fix: If the info fields are too long, try condensing the information or using bullet points to fit more content within the visible area. This can... ⇲

Crashes issue

Wallet Creator crashes when accessing image library

Fix: Try clearing the app's cache or data if the option is available in your iPhone settings. Go to Settings > General > iPhone Storage, find Wal... ⇲

Bugs issue

Generic error when adding card to Wallet

Fix: Check for any updates to Wallet Creator that may fix bugs related to adding cards. Go to the App Store and see if an update is available.... ⇲

Wallet Creator is sloppy with barcode scanning

Fix: Ensure that the camera lens is clean and unobstructed. Sometimes, dirt or smudges can affect scanning performance. Wipe the lens gently with... ⇲

Updates issue