fix problems on NETGEAR Armor [iphone]

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—— Run into issues on NETGEAR Armor? Get help pending when official support gets back to you!

NETGEAR Armor
Info:
company: Bitdefender SRL
: https://www.bitdefender.com/consumer/support/get-help-netgear/
: www.bitdefender.com
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Network issue

VPN causes connectivity issues

Fix: Try disconnecting the VPN to see if your connectivity improves. Open the NETGEAR Armor app, navigate to the VPN section, and toggle the VPN... ⇲

Frequent disconnections

Fix: Ensure that your internet connection is stable. Check your Wi-Fi signal strength and consider moving closer to the router if necessary. OR... ⇲
 
Security issue

Blocks legitimate websites

Fix: Check the app's settings for a whitelist feature. If available, add the legitimate websites to the whitelist to prevent them from being bloc... ⇲

Frequent false positives

Fix: Adjust the sensitivity settings in the app. Look for options related to threat detection and set them to a lower sensitivity to reduce false... ⇲
 
Payments issue

Subscription management issues

Fix: Log into your NETGEAR account through the app or website and check your subscription status. Ensure that your payment information is up to d... ⇲
 
Slow issue

Slow internet speeds

Fix: Disconnect the VPN to see if your internet speed improves. Open the NETGEAR Armor app, navigate to the VPN section, and toggle it off. OR... ⇲
 
Battery issue

High battery drain

Fix: Check the app's background activity settings. Go to your iPhone's Settings > Battery, and see if NETGEAR Armor is using a lot of battery. If... ⇲
 
UI issue

Unclear instructions

Fix: Refer to the user manual or online documentation provided by NETGEAR. This can often clarify features and settings that are confusing. OR... ⇲
 
Notifications issue

Alerts are not dismissible

Fix: Check the app settings for notification preferences. You may be able to adjust how alerts are displayed or managed. OR If alerts are pers... ⇲
 
Crashes issue

NETGEAR Armor crashes

Fix: Clear the app's cache by uninstalling and reinstalling it. This can help remove any corrupted data that may be causing crashes. OR Check... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure that your device has enough storage space. Go to Settings > General > iPhone Storage and check if you need to free up space. OR Cl... ⇲
 
Settings issue

Difficult to turn off VPN

Fix: Navigate to the VPN section in the NETGEAR Armor app and look for a toggle switch to turn it off. If it’s not responding, try force-closing... ⇲
 
Compatibility issue

Interferes with other apps

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy and see if NETGEAR Armor has permissions that may be causing con... ⇲
 
Account issue

Complicated account management

Fix: Use the NETGEAR website for account management. Sometimes, the web interface is more user-friendly than the app for managing account setting... ⇲
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 what users are saying
Good experience
91.5%

Bad experience
5.3%

Neutral
3.2%

~ from our NLP analysis of 10,033 combined software ratings.

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Permission Slip by CR

 Private Data NETGEAR Armor collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Browsing History
    • Usage Data
    • Diagnostics