fix problems on OlduBil [iphone]

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—— Run into issues on OlduBil? Get help pending when official support gets back to you!

OlduBil
Info:
company: OlduBil
: https://www.oldubil.com.tr/bize-ulasin
: www.oldubil.com.tr
Chat with our AI-based OlduBil Support
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Crashes issue

OlduBil not opening

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Error message on app launch

Fix: Force close the app and restart your device. If the error persists, try uninstalling and reinstalling the app to clear any corrupted data.... ⇲
 
Payments issue

High commission fees

Fix: Review the app's fee structure in the settings or help section to understand the fees associated with transactions. If the fees are too high... ⇲

Cannot withdraw money

Fix: Check if there are any pending transactions or verification processes that need to be completed before you can withdraw funds. Ensure that y... ⇲

Cannot add funds

Fix: Check if there are any restrictions on your account that may prevent you from adding funds. Ensure that your payment method is valid and has... ⇲
 
Freezing issue

OlduBil hangs on logo screen

Fix: Force close the app and restart your device as mentioned earlier. If the problem persists, try uninstalling and reinstalling the app to clea... ⇲
 
Login issue

SMS not received for login

Fix: Ensure that your phone has a good signal and is not in airplane mode. If you are using a virtual number, try using a physical SIM card inste... ⇲

Multiple failed verification attempts

Fix: Double-check that you are entering the correct phone number and that you are using the correct country code. If you have made multiple attem... ⇲

OlduBil unusable due to SMS issues

Fix: If SMS verification is not working, consider using an alternative method of verification if available, such as email verification or a backu... ⇲

No support for Iraqi number

Fix: If you have access to a number from a supported country, consider using that number to create an account. Alternatively, check if the app ha... ⇲

No SMS to Russian number

Fix: Ensure that your phone number is entered correctly with the correct country code (+7). If you are using a virtual number, try using a physic... ⇲

No SMS to Israeli number

Fix: Check that your phone number is entered correctly, including the country code (+972). If you are still not receiving SMS, try using a differ... ⇲
 
Network issue

OlduBil not working with VPN

Fix: Try disconnecting from the VPN and see if the app works without it. Some apps have restrictions against VPN usage for security reasons. OR... ⇲
 
UI issue

Layout bugs on initial screens

Fix: Try restarting the app or your device to see if the layout issues resolve themselves. If the problem persists, uninstall and reinstall the a... ⇲
 
Account issue

Account blocked without warning

Fix: Review the app's terms of service to ensure you have not violated any rules. If you believe the block is a mistake, try logging in again aft... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
59.4%

Good experience
35.9%

Neutral
4.7%

~ from our NLP analysis of 128 combined software ratings.

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 Private Data OlduBil collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics