fix problems on Popcarte [iphone]

—— Run into issues on Popcarte? Get help pending when official support gets back to you!

Popcarte - Carte & Faire part

Info:

company: Popcarte.com

: http://www.popcarte.com/contact_form.php

: www.popcarte.com

Chat with our AI-based Popcarte Support

🛠️ Common Popcarte Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Customer service button doesn't work

Fix: Try restarting the app. Close the Popcarte app completely and then reopen it. This can sometimes resolve minor glitches. OR Check for app... ⇲

No option to edit card after adding to cart

Fix: Before adding a card to the cart, ensure all edits are made. If you need to make changes after adding, consider removing the card from the c... ⇲

Customization issue

Limited customization options

Fix: Explore all available templates and designs within the app. Sometimes, different templates offer more customization than others. OR Consi... ⇲

Cannot write the entire card by hand

Fix: Use a stylus or your finger to write on a blank card template if the app allows for freehand drawing. This may not be ideal but can serve as... ⇲

UI issue

Inability to rotate images

Fix: Use your device's photo editing tools before uploading images to Popcarte. Rotate the image in your photo gallery app and save it before upl... ⇲

Interface not intuitive for signing

Fix: Look for tutorial videos or guides online that demonstrate how to use the signing feature effectively within the app. OR Experiment with... ⇲

Downloads issue

Download cards option doesn't recognize existing downloads

Fix: Check your device's storage settings to ensure that the Popcarte app has permission to access your downloads folder. Go to Settings > Privac... ⇲

Settings issue

Confirmation emails in French for US users

Fix: Check your account settings within the Popcarte app to see if there is an option to change the language preference to English. OR If no l... ⇲

Slow issue

Slow response for refunds

Fix: Keep a record of your refund request and any correspondence. This can help you follow up more effectively if needed. OR Check the app for... ⇲

Bugs issue

Cards may not arrive as expected

Fix: Track your order through the app if tracking is available. This can provide you with updates on the delivery status. OR Consider placing... ⇲

Features issue

Lack of email option for card creations

Fix: Check if there is an option to save your card as a PDF or image file, which you can then email manually from your device. OR Use the shar... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.5%

Bad experience

9.5%

Neutral

0.0%

~ from our NLP analysis of 63 combined software ratings.

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Private Data Popcarte collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics