fix problems on BueNovela [iphone]

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—— Run into issues on BueNovela? Get help pending when official support gets back to you!

BueNovela - leer novela libro
Info:
company: SINGAPORE NEW READING TECHNOLOGY PTE. LTD.
: https://www.buenovela.com/contact
: www.buenovela.com
Chat with our AI-based BueNovela Support
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Bugs issue

Frequent grammatical and spelling errors

Fix: Take note of specific errors and create a list. If the app has a feedback feature, use it to report these errors. This can help improve the... ⇲

Difficulty in tracking coin balance

Fix: Take a screenshot of your coin balance after each purchase or activity that earns coins. This can help you keep a manual record of your bala... ⇲

Repetitive chapters causing unnecessary coin usage

Fix: Before purchasing a chapter, read reviews or summaries to ensure that the content is unique and not repetitive. This can help you avoid wast... ⇲

Multiple names for the same character

Fix: Keep a character list or glossary as you read to track the different names used for the same character. This can help you stay engaged with... ⇲
 
Payments issue

Limited ways to earn bonus coins

Fix: Check the app regularly for any new activities or challenges that may offer bonus coins. Participating in these can help you accumulate coin... ⇲

Chapters often too short for the cost

Fix: Before purchasing a chapter, read reviews or summaries to gauge whether the content is worth the price. This can help you make informed deci... ⇲

Lack of option to purchase entire books outright

Fix: Look for any available subscription options that may allow you to access a wider range of content for a flat fee, which can be more economic... ⇲
 
Permissions issue

Automatic chapter unlocking without user consent

Fix: Check the app settings to see if there is an option to disable automatic chapter unlocking. If not, be cautious about your reading habits to... ⇲
 
Freezing issue

BueNovela freezes while watching ads

Fix: Ensure that your device's operating system and the app are both updated to the latest versions. This can help resolve compatibility issues t... ⇲
 
Updates issue

Inconsistent availability of new chapters

Fix: Follow the app's official social media channels or community forums for updates on new chapter releases. This can help you stay informed abo... ⇲

Frustrating wait times for new content

Fix: Engage with the app's community to find out if there are any unofficial updates or timelines for new content releases. This can help manage... ⇲
 
Support issue

Poor customer support response

Fix: Document your issues clearly and concisely when reaching out to customer support. This can help expedite the response process. OR Check i... ⇲
 
Ads issue

Ads do not load properly

Fix: Try clearing the app's cache or data, which can resolve loading issues. You can do this through your device's settings under the app managem... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.2%

Bad experience
4.1%

Neutral
2.6%

~ from our NLP analysis of 8,496 combined software ratings.

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Literie

 Private Data BueNovela collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 1000 MONEDAS: $9.99 BueNovela - Clásico y así sucesivamente.
  2. 500 MONEDAS: $4.99 BueNovela - Clásico y así sucesivamente.
  3. 2000 MONEDAS: $19.99 BueNovela - Clásico y así sucesivamente.
  4. Weekly Subscription: $9.99 BueNovela
  5. 1500 MONEDAS: $14.99 BueNovela - Clásico y así sucesivamente.
  6. 2500 MONEDAS: $24.99 BueNovela - Clásico y así sucesivamente.
  7. 5000 MONEDAS: $49.99 BueNovela - Clásico y así sucesivamente.
  8. 600 MONEDAS: $5.99 BueNovela - Clásico y así sucesivamente.
  9. 200 MONEDAS: $1.99 BueNovela - Clásico y así sucesivamente.
  10. Weekly Subscription: $19.99 BueNovela