fix problems on HelloSpoke [iphone]

—— Run into issues on HelloSpoke ? Get help pending when official support gets back to you!

HelloSpoke Mobile

Info:

company: ICIM Corporation

: http://www.hellospoke.com

: www.hellospoke.com

Chat with our AI-based HelloSpoke Support

🛠️ Common HelloSpoke Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Contacts and call history do not sync with the computer app

Fix: Ensure that both the HelloSpoke mobile app and the computer app are updated to the latest version. Check for updates in the App Store for th... ⇲

No directory lookup for calling people in the same domain

Fix: Check if your organization has a directory service enabled in HelloSpoke. If not, contact your IT administrator to ensure that the directory... ⇲

Compatibility issue

Calls do not integrate with Apple’s call screen

Fix: Go to your iPhone's Settings, scroll down to HelloSpoke, and ensure that 'Allow Notifications' is enabled. This will allow HelloSpoke to int... ⇲

Notifications issue

Phone does not ring, only missed calls

Fix: Check the notification settings for HelloSpoke in your iPhone's Settings. Go to Settings > Notifications > HelloSpoke and ensure that 'Sound... ⇲

Does not work for notify by HelloSpoke

Fix: Ensure that notifications are enabled for HelloSpoke in your iPhone's Settings. Go to Settings > Notifications > HelloSpoke and make sure th... ⇲

Audio issue

Bad call quality

Fix: Test your internet connection. Poor call quality can often be attributed to a weak Wi-Fi or cellular signal. Try switching between Wi-Fi and... ⇲

Sound is muffled

Fix: Check if your iPhone's microphone or speaker is obstructed. Ensure that there is no debris or case material blocking the microphone or speak... ⇲