fix problems on Akuvox SmartPlus [iphone]

—— Run into issues on Akuvox SmartPlus? Get help pending when official support gets back to you!

Akuvox SmartPlus

Info:

company: AKUVOX (XIAMEN) NETWORKS CO., LTD.

: http://www.akuvox.com

: www.akuvoxsmartplus.com

Chat with our AI-based Akuvox SmartPlus Support

🛠️ Common Akuvox SmartPlus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Akuvox SmartPlus freezes while loading

Fix: 1. Restart the App: Close the Akuvox SmartPlus app completely by swiping it away from the app switcher. Then, reopen the app to see if it lo... ⇲

notifications fail when phone is on vibrate

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Akuvox SmartPlus. Ensure that 'Allow Notifications' is enabled and that the... ⇲

Screen issue

monitor function displays black screen

Fix: 1. Check Camera Permissions: Go to Settings > Privacy > Camera and ensure that Akuvox SmartPlus has permission to access the camera. 2. Res... ⇲

Bugs issue

delivery temperature function does not work

Fix: 1. Check Device Compatibility: Ensure that your delivery temperature sensor is compatible with the Akuvox SmartPlus app. Refer to the user m... ⇲

random logouts from the app

Fix: 1. Check for App Updates: Ensure that you are using the latest version of the app, as updates often fix bugs related to logouts. 2. Clear A... ⇲

Support issue

customer service is unresponsive

Fix: 1. Use In-App Support: Check if the app has a support or help section that may provide FAQs or troubleshooting tips. 2. Look for Community... ⇲

Network issue

Akuvox SmartPlus occasionally says offline

Fix: 1. Check Internet Connection: Ensure that your iPhone is connected to a stable Wi-Fi or cellular network. Try toggling Airplane mode on and... ⇲

VPN causes connection issues

Fix: 1. Disconnect VPN: Temporarily disconnect from the VPN and see if the app connects properly. If it does, the VPN may be causing the issue.... ⇲

Camera issue

camera quality is poor

Fix: 1. Clean the Camera Lens: Ensure that the camera lens on your device is clean and free from smudges. Use a microfiber cloth to gently clean... ⇲

Loading issue

Akuvox SmartPlus takes too long to load

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up space, which can improve a... ⇲

Security issue

system does not always lock after closing door

Fix: 1. Check Lock Settings: Open the app and navigate to the settings to ensure that the auto-lock feature is enabled. 2. Test the Lock Mechani... ⇲

Battery issue

battery drain due to background activity

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for Akuvox SmartPlus to reduce battery us... ⇲

Account issue

account issues with login and reset emails

Fix: 1. Check Spam/Junk Folder: Ensure that the reset email is not in your spam or junk folder. 2. Verify Email Address: Double-check that you a... ⇲

Notifications issue

Akuvox SmartPlus fails to send notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Akuvox SmartPlus and ensure that notifications are enabled. 2. Re-enable N... ⇲

Permissions issue

requires excessive permissions

Fix: 1. Review Permissions: Go to Settings > Privacy and review the permissions granted to Akuvox SmartPlus. Disable any permissions that are not... ⇲

Installation issue