fix problems on Kris+ [iphone]

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—— Run into issues on Kris+ ? Get help pending when official support gets back to you!

Kris+ by Singapore Airlines
Info:
company: Singapore Airlines Limited
: https://www.singaporeair.com/en_UK/contact-us/
Chat with our AI-based Kris+ Support
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Search issue

Difficult to find desired items

Fix: Use the search function within the app. Look for a magnifying glass icon or a search bar to quickly locate specific items or services. OR... ⇲

No option to filter results by country

Fix: Check if there are any settings or preferences in the app that allow you to set your location or preferred country. This may help tailor the... ⇲
 
Loading issue

Kris+ gets stuck on launch screen

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲
 
UI issue

Poor navigation and menu services

Fix: Try using the back button or home button within the app to navigate instead of relying on gestures, which can sometimes be less intuitive.... ⇲

Confusing site navigation

Fix: Take a moment to explore the app's layout and familiarize yourself with the different sections. This can help reduce confusion over time.... ⇲
 
Updates issue

Forced updates at checkout

Fix: Before starting a checkout process, ensure the app is fully updated. This can prevent forced updates during checkout. OR If an update is... ⇲
 
Keyboard issue

Keyboard does not show for OTP entry

Fix: Try tapping on the input field again to prompt the keyboard to appear. If it still doesn't show, close the app and reopen it. OR Restart... ⇲
 
Crashes issue

Crashes during login

Fix: Ensure your app is updated to the latest version. Go to the App Store and check for updates. OR Clear the app's cache if possible. This c... ⇲
 
Ads issue

Misleading app content

Fix: Double-check the information with official sources or the Singapore Airlines website to verify accuracy before making decisions based on app... ⇲
 
Support issue

Poor customer service

Fix: Utilize any in-app support features, such as chat or help sections, to get assistance directly through the app. OR Check if there are alt... ⇲
 
Bugs issue

Overall app instability

Fix: Regularly update the app to ensure you have the latest bug fixes and improvements. Check the App Store for updates frequently. OR If the... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
6.8%

Neutral
2.6%

~ from our NLP analysis of 469 combined software ratings.

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Laundryheap: On-Demand Laundry

 Private Data Kris+ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics