fix problems on Latch App [iphone]

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Latch App
Info:
company: Latchable, Inc.
: https://support.latch.com
: www.latch.com
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Crashes issue

Latch App crashes when within Bluetooth range of lock

Fix: Uninstall and reinstall the Latch App. This can help resolve any corrupted files that may be causing the app to crash when trying to connect... ⇲

Latch App fails during power outages

Fix: Ensure that you have a backup power source for your phone, such as a portable charger, to maintain access to the app during outages. OR F... ⇲
 
Bugs issue

Cannot check the status of the door lock

Fix: Ensure that your Bluetooth is turned on and that the app has the necessary permissions to access Bluetooth. Go to Settings > Privacy > Bluet... ⇲
 
UI issue

Widget frequently resets and shows incorrect status

Fix: Remove the widget from your home screen and then re-add it. This can help reset its functionality and may resolve the incorrect status issue... ⇲

Difficult to use with hands full

Fix: Consider using voice commands with Siri to unlock the door while your hands are full. Make sure Siri is enabled and configured to work with... ⇲
 
Customization issue

Requires multiple steps to unlock doors

Fix: Explore the app settings to see if there is an option to simplify the unlocking process. Some apps allow you to set up shortcuts or quick ac... ⇲

No integrated night mode for app

Fix: Adjust your iPhone's display settings to enable 'Night Shift' or 'Dark Mode' which can help reduce eye strain in low-light conditions while... ⇲

Inability to save frequently used locks

Fix: Check the app settings to see if there is an option to favorite or save frequently used locks for quicker access. OR Create a list of you... ⇲
 
Login issue

Latch App logs users out unexpectedly

Fix: Check your internet connection. A weak or unstable connection can cause the app to log you out. Ensure you have a strong Wi-Fi or cellular s... ⇲
 
Network issue

Bluetooth connectivity issues in enclosed spaces

Fix: Try to minimize the number of electronic devices between your phone and the lock, as they can interfere with Bluetooth signals. Move to a mo... ⇲

Latch App does not work well in low reception areas

Fix: If possible, try to move to an area with better reception before attempting to use the app. This can significantly improve performance. OR... ⇲
 
Compatibility issue

Latch App does not support Apple Wallet

Fix: Check if there are any third-party apps that can bridge the functionality between Latch and Apple Wallet. Some apps may allow you to integra... ⇲

Limited functionality compared to traditional keys

Fix: Explore the app settings to see if there are any features that can be enabled to enhance functionality, such as access logs or sharing capab... ⇲

Siri shortcuts removed or not functional

Fix: Check the Siri Shortcuts settings in the Latch App to see if you can re-enable or set up new shortcuts for unlocking doors. OR Reboot you... ⇲

Inconsistent performance across different devices

Fix: Ensure that all devices are running the latest version of the Latch App and that they are compatible with the app's requirements. OR Try... ⇲
 
Search issue

Search results hidden behind keyboard

Fix: Try tapping outside the search bar to dismiss the keyboard, allowing you to see the search results more clearly. OR If the issue persists... ⇲
 
Updates issue

Latch App requires constant updates

Fix: Enable automatic updates for the Latch App by going to Settings > App Store and turning on 'App Updates'. This will ensure you always have t... ⇲
 
Glitches issue

Latch App glitches and takes a long time to load

Fix: Clear the app's cache and data by uninstalling and reinstalling the app. This can help resolve glitches and improve loading times. OR Ens... ⇲
 
Security issue

Requires phone to be unlocked to use

Fix: Check if there is an option in the app settings to allow access while the phone is locked. Some apps have this feature for convenience. OR... ⇲
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 what users are saying
Good experience
91.8%

Bad experience
6.3%

Neutral
1.9%

~ from our NLP analysis of 119,253 combined software ratings.

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 Private Data Latch App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics