fix problems on THEFCU [iphone]

—— Run into issues on THEFCU ? Get help pending when official support gets back to you!

THEFCU MOBILE

Info:

company: HEALTH & EDUCATION FEDERAL CREDIT UNION

: https://www.thefcu.com/?Cabinet=MAIN&Drawer=Contact+Us&Folder=Contact+Us&SubFolder=Contact+Us

: www.thefcu.com

Chat with our AI-based THEFCU Support

🛠️ Common THEFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Internal fund transfers not made as scheduled

Fix: 1. Check the scheduled transfer settings: Open the app and navigate to the 'Transfers' section. Ensure that the transfer date and time are s... ⇲

Text alerts malfunction

Fix: 1. Check alert settings: Open the app and navigate to 'Settings' or 'Notifications'. Ensure that text alerts are enabled and that your phone... ⇲

Syncing issue

Balance does not update promptly

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the balance. This can force the app to check for the latest data from the... ⇲

Login process redirects incorrectly

Fix: 1. Clear browser cache: If you are using a web view within the app, clear the cache of your browser. Go to 'Settings' > 'Safari' > 'Clear Hi... ⇲

Updates issue

Card unlocking feature fails to update

Fix: 1. Check app permissions: Go to your iPhone settings, find THEFCU MOBILE, and ensure that all necessary permissions are granted, especially... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.4%

Bad experience

3.4%

Neutral

1.2%

~ from our NLP analysis of 325 combined software ratings.

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Private Data THEFCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics