fix problems on HUGO BOSS [iphone]

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—— Run into issues on HUGO BOSS? Get help pending when official support gets back to you!

HUGO BOSS - Premium Fashion
Info:
company: HUGO BOSS AG
: http://www.hugoboss.com
: www.hugoboss.com
Chat with our AI-based HUGO BOSS Support
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UI issue

Cannot view previous orders

Fix: 1. Ensure you are logged into the correct account associated with your previous orders. 2. Check your internet connection; a weak connection... ⇲

Confusing interface

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Look for a tutorial or help section within the app that may guide... ⇲

Limited product information

Fix: 1. Check if there are additional tabs or sections within the product page that may contain more information. 2. Look for a 'More Info' or 'D... ⇲

No prices displayed for products

Fix: 1. Ensure you are logged into your account, as some pricing may only be visible when logged in. 2. Check your internet connection; a weak co... ⇲

Difficult to navigate

Fix: 1. Take time to explore the app's layout and familiarize yourself with its sections. 2. Look for a help or tutorial section within the app.... ⇲

No ability to browse products

Fix: 1. Use the search function to find specific products if browsing is not available. 2. Check if there are filters or categories that can help... ⇲
 
Crashes issue

HUGO BOSS crashes

Fix: 1. Restart your iPhone to clear temporary files that may be causing the crash. 2. Ensure that your iPhone's iOS is up to date by going to Se... ⇲
 
Support issue

Poor customer service

Fix: 1. Use the in-app support feature if available, or check the FAQ section for common issues. 2. Document your concerns and try reaching out t... ⇲
 
Slow issue

HUGO BOSS is slow

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > HUGO BOSS > Offload App. Then reinstall the app. 2. Close any backg... ⇲
 
Login issue

Touch ID login not available

Fix: 1. Check if Touch ID is enabled on your iPhone by going to Settings > Touch ID & Passcode. Ensure the app is allowed to use Touch ID. 2. If... ⇲
 
Updates issue

Unusable after update

Fix: 1. Restart your iPhone to refresh the app after the update. 2. Clear the app cache by going to Settings > General > iPhone Storage > HUGO BO... ⇲
 
Bugs issue

Frequent bugs

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > HUGO BOSS > Offload App. Then reinstall the app. 2. Ensure your iPh... ⇲
 
Customization issue

Only highlights select collections

Fix: 1. Explore the app thoroughly to find other collections that may not be highlighted on the main page. 2. Use the search function to find spe... ⇲

Lacks functionality

Fix: 1. Check for app updates in the App Store that may add new features. 2. Explore the app settings to see if there are options to enable addit... ⇲
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 what users are saying
Good experience
60.9%

Bad experience
39.1%

Neutral
0.0%

~ from our NLP analysis of 23 combined software ratings.

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 Private Data HUGO BOSS collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Financial Info
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics