fix problems on Astro Gold [iphone]

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—— Run into issues on Astro Gold? Get help pending when official support gets back to you!

Astro Gold
Info:
company: Cosmic Apps Pty Ltd
: https://www.astrogold.io/
: www.astrogold.io
Chat with our AI-based Astro Gold Support
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Bugs issue

Transit listing dates do not align correctly

Fix: Verify that your device's date and time settings are correct. Go to Settings > General > Date & Time and ensure 'Set Automatically' is enabl... ⇲

Inconsistent chart and report matching

Fix: Double-check the input data for accuracy. Ensure that the birth details and other relevant information are entered correctly, as discrepanci... ⇲
 
UI issue

Difficult to use and navigate

Fix: Familiarize yourself with the app by exploring the tutorial or help section, if available. This can provide insights into navigating the int... ⇲

Confusing interface design

Fix: Take time to explore each section of the app to become more familiar with its layout. This can help reduce confusion over time. OR Consid... ⇲

Not user-friendly for beginners

Fix: Start with basic features and gradually explore more advanced options as you become comfortable with the app. This can help ease the learnin... ⇲

Features are buried in the interface

Fix: Take time to explore the app's menus and settings thoroughly. Familiarizing yourself with where features are located can help you navigate m... ⇲
 
Support issue

Customer service is unresponsive

Fix: While waiting for a response, check the app's FAQ or help section for common issues and solutions. Many times, you can find answers to your... ⇲
 
Crashes issue

Astro Gold crashes and shows a blank screen

Fix: Try force quitting the app and restarting it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view a... ⇲
 
Customization issue

Limited aspect interpretations

Fix: Explore the app's settings to see if there are options to enable additional interpretations or features. Sometimes, these settings are hidde... ⇲

Color options are limited

Fix: Explore the app's settings to see if there are any themes or color customization options available that you may not have noticed. OR If c... ⇲
 
Payments issue

In-app purchases required for useful features

Fix: Review the features available in the free version and prioritize which in-app purchases are essential for your needs. This can help you make... ⇲

No refund policy not clearly stated

Fix: Review the app's terms of service or user agreement, which may contain information about the refund policy. This can provide clarity on what... ⇲
 
Downloads issue

Missing chart files retrieval issues

Fix: Check if the chart files are stored in a specific location within the app. Navigate through the app's file management section to locate them... ⇲
 
Features issue

Limited functionality for casual users

Fix: Identify the core features you need for casual use and focus on those. This can help simplify your experience with the app. OR Consider u... ⇲

Lacks real-time GPS location integration

Fix: Ensure that your device's GPS is functioning properly. You can test this by using another app that requires GPS to see if it works correctly... ⇲

Limited asteroid data

Fix: Check if there are any settings within the app that allow you to enable or access more asteroid data. Sometimes, these features are not imme... ⇲
 
Account issue

Requires proof of purchase for access issues

Fix: Always keep a copy of your purchase receipt or confirmation email. This will help you resolve access issues more efficiently if they arise.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
66.5%

Bad experience
30.8%

Neutral
2.7%

~ from our NLP analysis of 185 combined software ratings.

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 Private Data Astro Gold collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Birth Chart Report - Full: $3.99 Professional interpretations report for a natal chart - Full version for chart with a known birth time
  2. Predictive Report - Full: $3.99 Professional interpretations report for the year ahead based on transits - Full version for a chart with a known birth time
  3. Relationship Report: $3.99 Professional interpretations report for the synastry between two people
  4. Birthday Report: $3.99 Professional interpretations report for the year ahead based on a birthday chart
  5. Child Report - Full: $3.99 Professional interpretations report for a child's chart - Full version for a chart with a known birth time
  6. 7-day Trial Astrolocality: $0.00 Free trial of Astrolocality Maps add-on
  7. Predictive Report - No Background: $2.99 Professional interpretations report for the year ahead based on transits - Shorter version without a background section
  8. Astrolocality Maps: $24.99 Full unlock of Astrolocality Maps
  9. Birth Chart Report - Untimed: $2.99 Professional interpretations report for a natal chart - Shorter version for a chart with an unknown birth time
  10. My Pet Report: $1.99 Professional interpretations report for the chart of a pet