fix problems on Livea [iphone]

—— Run into issues on Livea? Get help pending when official support gets back to you!

Livea

Info:

company: Minnesota Weight Control, Inc

: http://www.medifastmn.com

Chat with our AI-based Livea Support

🛠️ Common Livea Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Can't change meal time

Fix: To change the meal time in Livea, navigate to the settings or preferences section of the app. Look for an option labeled 'Meal Times' or 'Sc... ⇲

No manual entry for exercise and calories burned

Fix: Check if there is an option to log exercises manually in the app. This may be found under a section labeled 'Exercise' or 'Activity'. If you... ⇲

Freezing issue

Livea gets stuck on a day

Fix: If the app is stuck on a specific day, try closing the app completely. On iPhone, swipe up from the bottom of the screen (or double-click th... ⇲

Loading issue

Requires phone restart to refresh

Fix: Instead of restarting your phone, try force-closing the app and reopening it. This can often refresh the app without needing a full device r... ⇲

Compatibility issue

Bluetooth must be on for app to work

Fix: Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth and toggling it on. If you do not need Bluetooth for any ot... ⇲

Bugs issue

Barcode scanner doesn't recognize some food brands

Fix: If the barcode scanner fails to recognize certain food brands, try manually entering the food item into the app. Look for an option to add f... ⇲

Search issue

Livea meal replacements hard to find

Fix: If you are having trouble finding Livea meal replacements, check the app for a list of recommended retailers or online stores. You can also... ⇲

UI issue

Too many clicks to log meals

Fix: To streamline the meal logging process, check if there is a quick add feature in the app that allows you to log meals with fewer clicks. Thi... ⇲

Difficult to track multiple items from history

Fix: To better track multiple items from your history, check if the app has a 'History' or 'Log' section where you can view past entries. Use fil... ⇲

Screen issue

Black screen issues

Fix: If you encounter a black screen, try force-closing the app and reopening it. If the issue persists, check for updates in the App Store, as u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.4%

Bad experience

13.2%

Neutral

9.4%

~ from our NLP analysis of 53 combined software ratings.

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Private Data Livea collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Sensitive Info
- Diagnostics
- Other Data