fix problems on Delmarva Power [iphone]

—— Run into issues on Delmarva Power? Get help pending when official support gets back to you!

Delmarva Power

Info:

company: An Exelon Corporation

: https://secure.delmarva.com/MyAccount/CustomerSupport/Pages/ContactUsForms.aspx

: www.delmarva.com

Chat with our AI-based Delmarva Power Support

🛠️ Common Delmarva Power Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Delmarva Power slow to load customizable Home Screen

Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the Delmarva Power app and tap on it. If there's an op... ⇲

Alerts about power outages arrive late

Fix: 1. Check notification settings: Go to Settings > Notifications > Delmarva Power and ensure that notifications are enabled. You can also adju... ⇲

Settings issue

Cannot adjust thermostat from app

Fix: 1. Check compatibility: Ensure that your thermostat is compatible with the Delmarva Power app. Refer to the thermostat's manual or the Delma... ⇲

Messages issue

Ebill not received despite correct email

Fix: 1. Check spam/junk folder: Sometimes, ebills can end up in the spam or junk folder. Make sure to check there for any missed emails. 2. Verif... ⇲

Bugs issue

View Usage feature stopped working

Fix: 1. Restart the app: Close the Delmarva Power app completely and then reopen it. This can help refresh the app and resolve temporary glitches... ⇲

Delmarva Power fails to show bill for missing days

Fix: 1. Check billing cycle: Ensure that you are viewing the correct billing cycle. Go to the billing section of the app and verify the dates. 2.... ⇲

Permissions issue

User unauthorized error when accessing detailed usage

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and then logging back in can resolve authorization issues. 2. Chec... ⇲

Inability to log in via website

Fix: 1. Check internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that... ⇲

Installation issue

Delmarva Power requires reinstallation to log in

Fix: 1. Clear app cache: If the app allows, clear the cache to free up space and potentially resolve the issue. If not, consider reinstalling the... ⇲

Security issue

Delmarva Power keeps user signed in, posing security risk

Fix: 1. Log out after use: Make it a habit to log out of the app after each use to enhance security. 2. Change app settings: Check if there is an... ⇲

Payments issue

Charges for online payment despite cost savings

Fix: 1. Review payment options: Check if there are alternative payment methods available that do not incur charges. 2. Look for promotions: Somet... ⇲

Auto-payment enrollment dropped without warning

Fix: 1. Re-enroll in auto-payment: Go to the billing section of the app and re-enroll in auto-payment. Ensure that all your payment information i... ⇲

Refund process is slow and complicated

Fix: 1. Keep records: Maintain a record of all communications regarding your refund request. This can help expedite the process if you need to fo... ⇲

Network issue

Frequent outages due to old power line

Fix: 1. Report outages: Use the app to report any outages you experience. This helps the company track issues and prioritize repairs. 2. Stay inf... ⇲

Site down during peak payment times

Fix: 1. Try off-peak hours: If possible, try to make payments during off-peak hours when the site is less likely to be down. 2. Use the app: If t... ⇲

UI issue

Difficult to compare month-to-month billing due to varying dates

Fix: 1. Use the usage feature: If available, use the usage feature in the app to compare your energy usage month-to-month. This can help you unde... ⇲