fix problems on Olyns [iphone]

—— Run into issues on Olyns? Get help pending when official support gets back to you!

Olyns

Info:

company: Olyns Inc

: https://app.olyns.com/support.html

: olyns.com

Chat with our AI-based Olyns Support

🛠️ Common Olyns Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Olyns opens to a blank white screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Inaccurate machine status updates

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the data. This can help update the machine status. 2. Check for app update... ⇲

Payments issue

Limited daily container deposit limit

Fix: 1. Plan your deposits: If you know the limit, plan your visits accordingly to maximize your deposits within the daily limit. 2. Use multiple... ⇲

Slow issue

Slow recognition of UPC codes

Fix: 1. Ensure good lighting: Make sure the barcode is well-lit when scanning. Poor lighting can affect the scanner's ability to read the code. 2... ⇲

Updates issue

No real-time status for machine availability

Fix: 1. Check the app regularly: Since real-time updates may not be available, check the app frequently to see if the status changes. 2. Use soci... ⇲

Olyns does not show machine maintenance status

Fix: 1. Manually check machines: If you notice a machine is not functioning properly, check it in person to see if there are any visible signs of... ⇲

Support issue

No customer service assistance

Fix: 1. Use in-app support features: If the app has a help or FAQ section, utilize it to find answers to common questions. 2. Look for online res... ⇲

Difficulty logging on

Fix: 1. Reset your password: If you’re having trouble logging in, try resetting your password through the app or website. Follow the prompts to r... ⇲

Settings issue

Cannot set a default redemption machine

Fix: 1. Check app settings: Go to the settings within the app to see if there is an option to set a default machine. If not, consider using the m... ⇲

Limited hours of operation

Fix: 1. Plan your visits: Check the operating hours of the machines and plan your visits accordingly to ensure you can use them when they are ope... ⇲

Bugs issue

Machines frequently full or broken

Fix: 1. Visit during off-peak hours: Try to visit the machines during times when they are less likely to be busy, such as early mornings or late... ⇲

Technical difficulties with machines

Fix: 1. Follow on-screen instructions: If a machine is giving you trouble, carefully read any on-screen prompts or instructions to troubleshoot t... ⇲

Gameplay issue

Frustrating return process

Fix: 1. Familiarize yourself with the process: Take time to read through the return process in the app or any provided instructions to ensure you... ⇲