fix problems on TradingView [iphone]

—— Run into issues on TradingView? Get help pending when official support gets back to you!

TradingView: Track All Markets

Info:

company: TradingView

: https://www.tradingview.com/wiki/FAQ

: www.tradingview.com

Chat with our AI-based TradingView Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes frequently

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the TradingView a... »»

Inconsistent data on charts

Fix: 1. Ensure you have a stable internet connection, as inconsistent data can be caused by connectivity issues. 2. Refresh the charts by pulling... »»

Compatibility issue

Limited features compared to web version

Fix: 1. Familiarize yourself with the features available in the mobile app by checking the app's help section or user guide. 2. Use the web versi... »»

Lack of split view on iPad

Fix: 1. Use the web version of TradingView on your iPad for a better multi-tasking experience. 2. Check if there are any settings in the app that... »»

UI issue

Difficult navigation for alert management

Fix: 1. Access the alert management section by tapping on the alerts icon in the app. 2. Familiarize yourself with the layout and options availab... »»

Landscape view not optimized

Fix: 1. Check if the app has a setting for landscape mode in the settings menu. 2. Rotate your device to landscape mode and see if the app adjust... »»

Confusing alert log display

Fix: 1. Familiarize yourself with the alert log layout by exploring the different sections and options available. 2. Use the search function with... »»

Data issue

Lack of pre-market charts for all stocks

Fix: 1. Check if the app has a setting to enable pre-market data. Go to Settings > Data and ensure pre-market data is turned on. 2. Use the web v... »»

No order book data

Fix: 1. Check if the app has an option to enable order book data in the settings. Go to Settings > Data and look for order book options. 2. Use t... »»

Features issue

Missing stock screener

Fix: 1. Use the web version of TradingView to access the stock screener feature. 2. Familiarize yourself with the available filters and settings... »»

Inability to view news articles by ticker

Fix: 1. Check if there is a news section in the app that allows you to filter by ticker. 2. Use the web version to access news articles related t... »»

Updates issue

Bugs with every update

Fix: 1. After an update, restart the app to ensure all new features and fixes are properly loaded. 2. Check the app's update notes for any known... »»

Poor user experience with recent updates

Fix: 1. Familiarize yourself with the changes introduced in the recent update by checking the update notes. 2. Provide feedback through the app t... »»

Syncing issue

Slow syncing of widgets

Fix: 1. Ensure you have a stable internet connection, as slow syncing can be caused by connectivity issues. 2. Try refreshing the widgets by pull... »»

Customization issue

Cumbersome drawing tool selection

Fix: 1. Familiarize yourself with the drawing tools available in the app by exploring the drawing tool menu. 2. Practice using the tools to becom... »»

Inability to customize drawing tool order

Fix: 1. Check the app settings to see if there is an option to customize the drawing tool order. 2. Use the most frequently used tools first to m... »»

Settings issue

Issues with setting alerts on mobile

Fix: 1. Ensure you are following the correct steps to set alerts: tap on the alert icon, select the conditions, and save the alert. 2. If alerts... »»

Loading issue

Frequent loading issues

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading issues persist. 2. Clear the a... »»

Support issue

Unresponsive customer support

Fix: 1. Check the app's help section for FAQs and troubleshooting tips that may resolve your issue without needing to contact support. 2. Use the... »»

Payments issue

High subscription cost for limited features

Fix: 1. Review the features included in your current subscription and assess if you are utilizing them fully. 2. Consider downgrading to a lower... »»

Glitches issue

Glitches causing loss of chart work

Fix: 1. Regularly save your chart work by using the save feature in the app to prevent loss. 2. If you experience a glitch, try to replicate the... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.8%

Bad experience

1.8%

Neutral

1.4%

~ from our NLP analysis of 271,712 combined software ratings.

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Private Data TradingView collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics

Cost of Subscriptions

TradingView Essential: $19.99 Grab more charts, intervals and indicators
TradingView Essential: $19.99 Grab more charts, intervals and indicators
TradingView Plus: $39.99 Designed for traders looking to up their game
TradingView Premium: $83.99 Our highest precision and maximum data plan
TradingView Plus: $39.99 Designed for traders looking to up their game
TradingView Premium: $83.99 Our highest precision and maximum data plan
TradingView Essential: $166.99 Grab more charts, intervals and indicators
TradingView Premium: $284.99 Our highest precision and maximum data plan
TradingView Plus: $284.99 Designed for traders looking to up their game
TradingView Premium: $399.99 Our highest precision and maximum data plan