fix problems on WyHy [iphone]

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—— Run into issues on WyHy ? Get help pending when official support gets back to you!

WyHy Mobile Banking
Info:
company: WyHy Federal Credit Union
: https://www.wyhy.org/Contact-Us.aspx
: www.wyhy.org
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Payments issue

Inability to send money after update

Fix: 1. Restart the app: Close the WyHy Mobile Banking app completely and reopen it. Sometimes, a simple restart can resolve temporary glitches a... ⇲

Limited transfers per month

Fix: 1. Review transfer limits: Check the app or your account settings to understand the transfer limits. If you frequently hit the limit, consid... ⇲

Cannot make credit card payments through app

Fix: 1. Check payment options: Ensure that you are selecting the correct payment method within the app. Sometimes, the option may be hidden under... ⇲

Transfer process unreliable

Fix: 1. Double-check transfer details: Ensure that all details entered for the transfer are correct, including account numbers and amounts, to av... ⇲
 
Security issue

Requires frequent re-login for security

Fix: 1. Adjust security settings: Check if there are settings within the app that allow you to adjust the session timeout duration. Some apps all... ⇲
 
Crashes issue

WyHy crashes after logging in

Fix: 1. Reinstall the app: Uninstall WyHy Mobile Banking and then reinstall it from the App Store. This can fix any corrupted files that may be c... ⇲
 
Login issue

Error messages during login

Fix: 1. Verify login credentials: Double-check your username and password for any typos. If you have forgotten your password, use the 'Forgot Pas... ⇲
 
Bugs issue

Mobile deposit issues

Fix: 1. Ensure proper lighting: When taking pictures of checks for mobile deposit, ensure you have good lighting and that the check is flat and w... ⇲
 
Updates issue

Lacks year-end reporting

Fix: 1. Use transaction history: Manually compile your year-end report by exporting your transaction history from the app. Look for an export or... ⇲
 
Compatibility issue

Inconsistent functionality between devices

Fix: 1. Ensure app is updated on all devices: Make sure that WyHy Mobile Banking is updated to the latest version on all devices to ensure consis... ⇲

New ATM rejects deposits

Fix: 1. Check deposit guidelines: Ensure that you are following the ATM's deposit guidelines, such as check size and condition, as some ATMs may... ⇲
 
Ads issue

Advertisements are intrusive

Fix: 1. Check for ad settings: Look in the app settings to see if there is an option to disable ads or opt for a premium version of the app that... ⇲
 
Account issue

Locked out every 6 months

Fix: 1. Update security questions: If the app requires periodic updates to security questions, ensure you have updated them to avoid being locked... ⇲
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 what users are saying
Good experience
96.5%

Neutral
2.1%

Bad experience
1.3%

~ from our NLP analysis of 1,409 combined software ratings.

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 Private Data WyHy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics