fix problems on Stocks+ App [iphone]

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—— Run into issues on Stocks+ App? Get help pending when official support gets back to you!

Stocks+ app
Info:
company: Stocks, LLC.
: https://stocksplus.zendesk.com/hc/en-us
: stocksplus.app
Chat with our AI-based Stocks+ app Support
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Slow issue

Slow app performance after updates

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing unnecessary data that may be... ⇲
 
UI issue

Confusing and cluttered screens

Fix: Take some time to explore the app's settings and layout options. Many apps allow you to customize the dashboard or main screen to show only... ⇲

Manual entry of positions is time-consuming

Fix: Look for an import feature that allows you to upload a CSV file of your stock transactions. This can save time compared to manual entry. O... ⇲

No hierarchical portfolio management

Fix: To manage your portfolios more effectively, consider creating separate accounts or using a different app that supports hierarchical manageme... ⇲
 
Customization issue

Limited customization options for font sizes

Fix: Check the accessibility settings on your iPhone. Go to Settings > Display & Brightness > Text Size and adjust the text size for all apps, wh... ⇲
 
Syncing issue

No syncing across devices

Fix: If the app does not support syncing, consider using a cloud-based spreadsheet (like Google Sheets) to track your stocks. This way, you can a... ⇲
 
Ads issue

Ads are distracting

Fix: Check if the app offers a premium version that removes ads. If so, consider upgrading to enhance your user experience without distractions.... ⇲

Overwhelming amount of low-quality news sources

Fix: Customize your news feed settings if the app allows it, to filter out low-quality sources and focus on reputable financial news outlets. O... ⇲
 
Updates issue

Lack of recent news feed for entire portfolio

Fix: Check if the app has a news section that can be customized to show news related to your stocks. If not, consider using a financial news aggr... ⇲

Delayed updates on stock prices

Fix: Ensure that your internet connection is stable. A weak connection can lead to delayed updates. Try switching between Wi-Fi and cellular data... ⇲
 
Freezing issue

Frozen interface with limited display options

Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app... ⇲
 
Support issue

Customer support responses are unhelpful

Fix: If you encounter issues, try searching the app's FAQ or help section for common problems and solutions. This can often provide quicker answe... ⇲
 
Bugs issue

Missing important dividend information

Fix: Check if the app has a section for dividends or earnings reports. If not, consider using a dedicated dividend tracking app or website to sup... ⇲
 
Crashes issue

Frequent app crashes or freezes

Fix: Make sure your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App Stor... ⇲
 
Features issue

Limited features for tracking multiple portfolios

Fix: If the app does not support multiple portfolios, consider using a different app that specializes in portfolio management and allows for trac... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.1%

Neutral
5.7%

Bad experience
4.3%

~ from our NLP analysis of 45,293 combined software ratings.

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 Private Data Stocks+ app collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads (1 month): $2.99 Remove ads for 1 month, auto-renewable
  2. Tycoon Insights (1 month): $7.99 Invest in stocks picked by the best investors
  3. Remove Ads (12 months): $14.99 Remove ads for 1 year, auto-renewable
  4. All-in-one (1 year): $29.99 Tycoon Insights + No Ads + Unlimited Alerts
  5. Unlimited Alerts (1 month): $1.99 Unlimited alerts, monthly auto-renewable
  6. Insights + Membership: $14.99 Unlocks all paid features of the app
  7. Remove Ads One-Time Purchase: $14.99 Never see a banner ad again
  8. Insights Membership: $12.99 Unlocks all paid features of the app
  9. Stocks+ Membership + Insights: $9.99 Get Advanced Fundamentals, Insights & Trends
  10. Unlimited Alerts (12 months): $9.99 Unlimited Alerts, auto-renewable yearly