fix problems on Ministra Player [iphone]

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—— Run into issues on Ministra Player? Get help pending when official support gets back to you!

Ministra Player
Info:
company: Infomir
: https://www.infomir.eu/eng/support/
: www.infomir.eu
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Account issue

session expires every 30 minutes

Fix: 1. Check the app settings for any session timeout options. If available, extend the session duration. 2. Ensure that your device's date and... ⇲
 
Payments issue

requires separate subscriptions for devices

Fix: 1. Review your subscription plan details within the app or on the provider's website to understand the device limitations. 2. Consider cons... ⇲

no refund options available

Fix: 1. Review the terms and conditions of your subscription to understand the refund policy. 2. If you believe you are entitled to a refund, do... ⇲
 
Compatibility issue

no airplay support

Fix: 1. Check for any updates to the Ministra Player app that may add AirPlay support. Go to the App Store and see if an update is available. 2.... ⇲

inconsistent performance across devices

Fix: 1. Ensure that all devices are running the latest version of the app. Check the App Store for updates. 2. Compare the internet connection q... ⇲

limited channel availability

Fix: 1. Check if there are any subscription upgrades available that may provide access to more channels. 2. Explore alternative apps or services... ⇲
 
UI issue

poor user interface

Fix: 1. Familiarize yourself with the app's layout and features. Sometimes, spending time exploring can help you navigate better. 2. Look for an... ⇲
 
Loading issue

slow channel list loading

Fix: 1. Ensure your internet connection is stable and fast. If possible, switch to a wired connection or a stronger Wi-Fi signal. 2. Clear the a... ⇲
 
Search issue

search functionality rarely works

Fix: 1. Ensure you are using the correct keywords or titles when searching. Try different variations or spellings. 2. Check for any updates to t... ⇲
 
Support issue

no response from support

Fix: 1. Check the app for any FAQ or help section that may provide answers to common issues. 2. Try reaching out through different channels, suc... ⇲
 
Video issue

issues with Chromecast streaming

Fix: 1. Ensure that both your iPhone and Chromecast are connected to the same Wi-Fi network. 2. Restart both your iPhone and Chromecast device t... ⇲
 
Login issue

logs out unexpectedly

Fix: 1. Check your internet connection. A weak connection can cause the app to log out. 2. Ensure that your device's software is up to date. Go... ⇲
 
Bugs issue

frequent error messages

Fix: 1. Note the specific error messages you are receiving and search for them online for potential solutions. 2. Clear the app cache by going t... ⇲

bugs in Roku app

Fix: 1. Ensure that your Roku device is updated to the latest software version. Go to Settings > System > System update. 2. Uninstall and reinst... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
88.9%

Good experience
7.9%

Neutral
3.2%

~ from our NLP analysis of 63 combined software ratings.

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 Private Data Ministra Player collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. One Month Full Subscription: $1.99 Access live TV and VOD from your operator
  2. One Year Subscription: $16.99 Access live TV and VOD from your operator
  3. Ministra Player's License Key: $29.99 License Key is required to run the app