fix problems on SpareRoom [iphone]

​

—— Run into issues on SpareRoom? Get help pending when official support gets back to you!

SpareRoom
Info:
company: Flatshare Ltd
: http://www.spareroom.co.uk/contact.pl
Chat with our AI-based SpareRoom Support
   Hello! How can I assist you?  

characters left:
 
Security issue

High number of fake profiles and scammers

Fix: Be vigilant and look for red flags in profiles, such as generic messages or requests for personal information. Always verify the identity of... ⇲

Lack of proper verification for hosts

Fix: As a host, consider implementing your own verification process by requesting references or conducting background checks on potential tenants... ⇲
 
Support issue

Inadequate customer support

Fix: Utilize the app's FAQ section for common issues. This can often provide immediate answers without needing to contact support. OR Document... ⇲

Slow response time from customer service

Fix: Be proactive by checking the app's help section for self-service options that may resolve your issue without needing to wait for a response.... ⇲
 
Ads issue

Boost feature does not enhance visibility

Fix: Ensure that your ad is fully optimized with relevant keywords and appealing visuals. This can help improve its visibility organically, even... ⇲

Inability to filter out ads no longer accepting applications

Fix: Regularly check and update your saved searches to ensure they reflect current listings. This can help you avoid seeing outdated ads. OR U... ⇲
 
Login issue

Technical issues with signing in

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for SpareRoom, and tap 'Update' if available. OR Reset... ⇲
 
Updates issue

Errors when updating ads

Fix: Clear the app's cache by going to your device's settings, selecting SpareRoom, and choosing 'Clear Cache' if available. This can resolve tem... ⇲
 
Payments issue

Misleading payment practices

Fix: Review the payment terms and conditions within the app to ensure you understand the charges. Take screenshots of any discrepancies for your... ⇲

No refund for paid features after account closure

Fix: Before closing your account, ensure you utilize all paid features to maximize your investment. Keep track of your usage to avoid losing out.... ⇲
 
Compatibility issue

Inconsistent user experience with Facebook linking

Fix: Log out of both the SpareRoom app and Facebook, then log back into both. This can help re-establish the connection and improve the experienc... ⇲

Limited functionality of the app compared to website

Fix: Familiarize yourself with the app's features by exploring all menus and options. Some functionalities may be hidden or less obvious than on... ⇲
 
Settings issue

Unclear policies on shared room listings

Fix: Review the app's help section or user guidelines for any information regarding shared room listings. This can provide clarity on policies.... ⇲
 
UI issue

SpareRoom interface can be confusing

Fix: Take time to explore the app's layout and familiarize yourself with its navigation. This can help reduce confusion over time. OR Look for... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
92.2%

Bad experience
4.3%

Neutral
3.5%

~ from our NLP analysis of 3,441 combined software ratings.

 Switch to these Alternatives:
OnTheMarket Property Search
Zoopla home property search UK
MatesPlace
Roomie - Find a Roommate
Rightmove property search
Roommates by Roomi
Roomster : Roommate finder
uhomes.com: Home for students
Freecycle + trash nothing!
Badi - Rooms for rent

 Private Data SpareRoom collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Sensitive Info
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 7-Day Upgrade: $12.99 Upgraded access for 7 days
  2. 1-Week Upgrade: $12.99 Early bird advertising for 1 week
  3. 4-Week Upgrade: $25.99 4-Week Upgrade
  4. 4-Week Upgrade: $25.99 Early bird advertising for 4 weeks
  5. 7-Day Upgrade: $12.99 Upgraded access for 7 days
  6. 30-Day Upgrade: $25.99 Upgraded access for 30 days.
  7. 30-Day Upgrade: $25.99 Upgraded access for 30 days
  8. 1-Week Upgrade: $12.99 Bold advertising for 1 week
  9. 14-Day Upgrade: $23.99 Upgraded access for 14 days
  10. 2-Week Upgrade: $23.99 Early bird advertising for 2 weeks