fix problems on Receipt Lens [iphone]

​

—— Run into issues on Receipt Lens? Get help pending when official support gets back to you!

Receipt Lens - Expense Tracker
Info:
company: Glority Global Group Ltd.
: https://www.receiptlens.com/
: www.receiptlens.com
Chat with our AI-based Receipt Lens Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Date assigned is the scan date, not the receipt date

Fix: Manually edit the date of each receipt after scanning. Look for an option to edit the receipt details and change the date to the actual rece... ⇲

Inaccurate handling of return receipts

Fix: When scanning return receipts, ensure that you are capturing all relevant information clearly. If the app struggles with certain formats, tr... ⇲

Issues with scanning certain receipts

Fix: Ensure that the receipts are well-lit and flat when scanning. Adjust the angle and distance of the camera to improve the scan quality. OR... ⇲
 
Payments issue

High annual subscription cost

Fix: Evaluate your usage of the app and consider whether you can switch to a monthly plan if available, which may be more manageable financially.... ⇲
 
Glitches issue

Occasional glitches and slow performance

Fix: Regularly clear the app's cache and data (if possible) to improve performance. This can often resolve glitches and slowdowns. OR Ensure t... ⇲
 
Customization issue

No option to reorganize folders after creation

Fix: Create a new folder with the desired name and move the receipts from the old folder to the new one as a workaround for reorganizing your fil... ⇲

Limited functionality for itemized cost comparison

Fix: Manually create a comparison chart in a spreadsheet application where you can input itemized costs for better analysis and comparison. OR... ⇲
 
Loading issue

Receipt Lens sometimes fails to load or read receipts correctly

Fix: Restart your device to clear any temporary issues that may be affecting the app's performance. This can often resolve loading problems. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.0%

Bad experience
4.3%

Neutral
2.7%

~ from our NLP analysis of 4,031 combined software ratings.

 Switch to these Alternatives:
Smart Receipts: Expenses & Tax
Receipt Scanner・Track Expenses
Foreceipt Receipt Tracker App
Shoeboxed Receipt Scanner App
SimplyWise: Receipts, Expenses
Small Business Accounting
Accounting・Bookkeeping Taxnote
Receipt Box - Spending Tracker
Hurdlr Mileage, Expenses & Tax
Budget App & Expense Tracker

 Private Data Receipt Lens collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Individual Premium: $59.99 Partial Functionality with free trial
  2. Professional Premium: $99.99 Full functionality of the app with free trial
  3. Individual Premium: $9.99 Partial Functionality with free trial
  4. Professional Premium: $16.99 Full functionality of the app with free trial
  5. Add one seat: $29.99 Add one extra user to group
  6. Add 10 extra seats: $149.99 Add ten extra users to your group
  7. Add 5 extra seats: $109.99 Add five extra users to your group
  8. Add 3 extra seats: $74.99 Add three extra users to your group