fix problems on FRESH [iphone]

​

—— Run into issues on FRESH ? Get help pending when official support gets back to you!

FRESH by Brookshire’s
Info:
company: Brookshire Grocery Company
: https://freshbybrookshires.com/contact-us
: freshbybrookshires.com
Chat with our AI-based FRESH Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Reset password link doesn't work

Fix: Check your email spam or junk folder for the password reset email. Sometimes, these emails can be filtered out by your email provider. OR... ⇲

Stuck in password reset loop

Fix: Clear the app's cache and data. Go to your iPhone settings, find the FRESH app, and look for an option to clear cache or data. This can help... ⇲

Cannot save password

Fix: Ensure that your iPhone's settings allow the app to save passwords. Go to Settings > Passwords & Accounts and check if the app is listed the... ⇲
 
Search issue

Search engine not intuitive

Fix: Try using specific keywords or phrases when searching for items. For example, instead of searching for 'milk', try 'organic whole milk' to n... ⇲
 
UI issue

Does not show all item options

Fix: Check if there are any filters applied that may be limiting the items displayed. Clear any filters and try searching again. OR Try search... ⇲

Tedious shopping experience

Fix: Create a shopping list before using the app. This can streamline your shopping experience by allowing you to quickly find and add items to y... ⇲

Does not show common items

Fix: Try searching for common items using their specific names or brands. This can help the search engine recognize and display them. OR Check... ⇲

Only shows one store

Fix: Check your location settings. Ensure that the app has permission to access your location, which may help it show more store options. OR L... ⇲
 
Bugs issue

Lacks basic functionality

Fix: Review the app's settings to ensure all features are enabled. Sometimes, certain functionalities can be toggled off in the settings menu.... ⇲

FRESH is almost unusable

Fix: Uninstall and reinstall the app. This can often resolve many issues by resetting the app to its default state. OR Restart your iPhone. So... ⇲
 
Login issue

FRESH redirects to website for logins

Fix: Check if you have the latest version of the app. Sometimes, older versions may not support in-app logins properly. Update the app if necessa... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.4%

Bad experience
8.2%

Neutral
3.4%

~ from our NLP analysis of 233 combined software ratings.

 Switch to these Alternatives:
Groovy's
Southern Roots TX
Brookshire Brothers - Grocery
Tom Thumb Deals & Delivery
TRW Boutique
Ellis Mercantile Boutique
Mardel
Ollie Marie
Central Market by H-E-B
BeaucoupTexas

 Private Data FRESH collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics