fix problems on Iskan [iphone]

—— Run into issues on Iskan ? Get help pending when official support gets back to you!

Iskan Mobile

Info:

company: The Housing Bank For Trade & Finance

: https://www.hbtf.com/en/ContactUs/

: www.hbtf.com

Chat with our AI-based Iskan Support

🛠️ Common Iskan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

font size too small

Fix: Go to your iPhone's Settings app. Scroll down and tap on 'Display & Brightness'. Here, you can adjust the text size by selecting 'Text Size'... ⇲

lengthy login process

Fix: Consider using the 'Remember Me' feature if available, which can save your login credentials for quicker access. If the app requires a two-f... ⇲

Account issue

unable to access account after update

Fix: Try logging out of the app and then logging back in. If that doesn't work, uninstall the app and reinstall it from the App Store to ensure y... ⇲

Bugs issue

technical issues with CliQ feature

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Iskan Mobile, and check if an update is available. If... ⇲

frequent logouts

Fix: Check your internet connection. Frequent logouts can occur due to unstable connectivity. Switch between Wi-Fi and mobile data to see if the... ⇲

Payments issue

transaction processing errors

Fix: Ensure that you have a stable internet connection while processing transactions. If you encounter an error, wait a few moments and try again... ⇲

limited transaction details

Fix: Check if there is an option to view more details for each transaction. This may be found by tapping on the transaction itself or looking for... ⇲

limits on local transfers

Fix: Check the app's FAQ or help section for information on local transfer limits. This may provide clarity on any restrictions that apply to you... ⇲

Customization issue

no transaction sorting feature

Fix: Look for any filters or sorting options within the transaction history section of the app. Sometimes, these options are hidden in a menu or... ⇲

Messages issue

OTP delivery issues

Fix: Ensure that your phone number is correctly registered in the app. Go to your account settings and verify your phone number is accurate. OR... ⇲

Screen issue

black screen on iPhone

Fix: Force close the app by swiping up from the bottom of the screen and swiping the Iskan Mobile app off the screen. Then, reopen the app to see... ⇲

Crashes issue

Iskan crashes after update

Fix: Check for any additional updates in the App Store. Sometimes, a subsequent update is released to fix bugs from the previous version. OR C... ⇲

Compatibility issue

debit card not working on Apple Wallet

Fix: Ensure that your debit card is compatible with Apple Wallet. Check with your bank for compatibility and any specific requirements for adding... ⇲

Iskan not functioning on iOS 14.5.1

Fix: Check if there is an update available for the app in the App Store. Developers often release updates to ensure compatibility with the latest... ⇲

UI issue

poor UI/UX design

Fix: Explore the app's settings to see if there are any customization options that can improve your experience, such as themes or layout adjustme... ⇲