fix problems on PathMatch [iphone]

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—— Run into issues on PathMatch? Get help pending when official support gets back to you!

PathMatch
Info:
company: PATHMATCH, iNC.
: http://www.pathmatch.com
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Updates issue

Profile updates do not save

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. If it's weak, try switching to a different ne... ⇲

Major update reverts back

Fix: 1. Check for storage space: Go to Settings > General > iPhone Storage. Ensure you have enough space for the update. If not, delete unnecessa... ⇲

Profile data wipes after update

Fix: 1. Backup your profile data: Before updating, take screenshots or write down important information. This way, you can restore it if it gets... ⇲
 
Gameplay issue

Limited career options after selecting strengths

Fix: 1. Review your selected strengths: Go back and ensure that you have selected a diverse range of strengths. Sometimes, selecting too few or t... ⇲
 
Loading issue

Assessment results fail to load

Fix: 1. Check for app updates: Go to the App Store, search for PathMatch, and see if there’s an update available. Updating the app can fix bugs t... ⇲
 
Slow issue

Slow touch detection and lag

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on the Pat... ⇲
 
Registration issue

Sign up process fails with verification code

Fix: 1. Check your spam folder: Sometimes, verification emails can end up in the spam folder. Make sure to check there. OR 2. Request a new co... ⇲
 
Crashes issue

PathMatch crashes during sign up

Fix: 1. Restart your device: A simple restart can often resolve app crashes by refreshing the system. OR 2. Ensure the app is updated: Go to t... ⇲
 
Freezing issue

Stuck on view matches page

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help refresh the content and resolve loading issues. OR 2. Check you... ⇲
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 what users are saying
Good experience
65.7%

Bad experience
25.7%

Neutral
8.6%

~ from our NLP analysis of 35 combined software ratings.

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 Private Data PathMatch collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics