fix problems on Yolo FCU [iphone]

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—— Run into issues on Yolo FCU ? Get help pending when official support gets back to you!

Yolo FCU Mobile Banking
Info:
company: Yolo Federal Credit Union
: https://www.yolofcu.org/about/contact/
: www.yolofcu.org
Chat with our AI-based Yolo FCU Support
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Payments issue

Cards do not work frequently

Fix: Check if your card is activated and has sufficient funds. You can do this by logging into your account through the app or website. OR Try... ⇲

Inability to set up Apple Pay

Fix: Ensure that your card is eligible for Apple Pay. Check with your bank for a list of supported cards. OR Go to Settings > Wallet & Apple P... ⇲
 
Network issue

ATMs are often down

Fix: Use the app to locate nearby ATMs and check their operational status. If an ATM is down, try another location or use a different bank's ATM... ⇲
 
Slow issue

Slow email response times

Fix: Check your spam or junk folder to ensure that responses are not being filtered out. Add the bank's email address to your contacts to prevent... ⇲
 
Crashes issue

Yolo FCU crashes frequently

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. This will free up spac... ⇲
 
Compatibility issue

Incompatibility with older devices

Fix: Check the app's requirements in the App Store to see if your device meets the minimum specifications. If not, consider upgrading your device... ⇲
 
Notifications issue

No notifications for iOS 17

Fix: Go to Settings > Notifications > Yolo FCU Mobile Banking and ensure that notifications are enabled. Check that 'Allow Notifications' is togg... ⇲
 
Bugs issue

Check deposit feature is poor

Fix: Ensure you are following the app's guidelines for check deposits, such as proper lighting and positioning of the check when taking a photo.... ⇲

Yolo FCU is unreliable

Fix: Regularly check for updates to ensure you are using the most stable version of the app. OR Consider using the bank's website for critical... ⇲
 
Security issue

Double-authentication is annoying

Fix: Check if you can adjust your security settings in the app to reduce the frequency of double-authentication prompts, if such an option exists... ⇲
 
UI issue

Buttons unresponsive

Fix: Restart your iPhone to clear any temporary glitches that may be affecting the app's responsiveness. OR Check for any updates for the app... ⇲
 
Freezing issue

Yolo FCU freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR If the proble... ⇲
 
Login issue

Login issues with 'bad request' error

Fix: Clear your browser cache if you are trying to log in through a web browser. For the app, try logging out and back in again. OR Ensure tha... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: Check your device storage. If your device is low on storage, it can cause apps to malfunction. Go to Settings > General > iPhone Storage to... ⇲
 
Settings issue

No option to enable/disable card easily

Fix: Look for card management options within the app. This may be under 'Account Settings' or 'Card Management'. OR If the app does not provid... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's chat feature (if available) for quicker responses instead of waiting for callbacks. OR Document your issues clearly and... ⇲

Long wait times for callbacks

Fix: Try calling during off-peak hours, such as early morning or late afternoon, to reduce wait times. OR Use the app's messaging feature (if... ⇲

No user guide available

Fix: Check the app's help section or FAQ for guidance on using features. This is often found in the app's settings or main menu. OR Look for o... ⇲
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 what users are saying
Bad experience
73.7%

Good experience
26.3%

Neutral
0.0%

~ from our NLP analysis of 19 combined software ratings.

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 Private Data Yolo FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics