fix problems on The Free VPN [iphone]

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—— Run into issues on The Free VPN ? Get help pending when official support gets back to you!

The Free VPN ™
Info:
company: The Free VPN
: https://thefreevpn.org/contactus/
: thefreevpn.org
Chat with our AI-based The Free VPN Support
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Slow issue

Slow performance and frequent disconnections

Fix: Change the server location within the app. Sometimes, connecting to a different server can improve speed and stability. Look for a list of a... ⇲
 
Ads issue

Ads take a long time to load

Fix: Clear the app cache if the option is available in the app settings. This can help improve performance and reduce loading times for ads. OR... ⇲

Free version requires watching excessive ads

Fix: Consider setting a timer for ad viewing sessions. Limit your usage to specific times of the day to manage the ad load more effectively. OR... ⇲

Frustrating ad loop preventing usage

Fix: Try closing and reopening the app to reset the ad loop. This can sometimes break the cycle and allow you to use the app normally. OR If t... ⇲
 
Payments issue

Subscription required despite claims of being free

Fix: Review the app's terms of service to understand what features are truly free and which require a subscription. This can help you make inform... ⇲

Payment options unavailable for certain regions

Fix: Use a virtual payment service or gift card that is accepted by the app. Services like PayPal or prepaid cards may provide alternative paymen... ⇲

Difficulty in canceling subscriptions

Fix: Go to your iPhone Settings > [Your Name] > Subscriptions. Here you can view and manage your subscriptions, including canceling them. OR I... ⇲

High subscription cost compared to competitors

Fix: Research and compare other VPN services to find one that fits your budget. Many VPNs offer similar features at lower prices. OR Look for... ⇲

The Free VPN fails to recognize active subscriptions

Fix: Log out of the app and log back in. This can refresh your account status and may help the app recognize your subscription. OR Check your... ⇲
 
Network issue

Inability to connect after initial use

Fix: Uninstall and reinstall the app. This can resolve issues related to corrupted files or settings that may be preventing a connection. OR C... ⇲

Inconsistent connection stability

Fix: Switch to a different server within the app. Some servers may be more stable than others, so testing different options can help. OR Ensur... ⇲
 
UI issue

User interface issues with overlapping elements

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or display settings to see... ⇲
 
Compatibility issue

No support for PC version

Fix: Consider using a different VPN service that offers cross-platform support, including PC. Research VPNs that are known for their compatibilit... ⇲
 
Updates issue

Limited functionality for free users

Fix: Familiarize yourself with the features available in the free version and maximize their use. Focus on the core functionalities that meet you... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.0%

Bad experience
8.0%

Neutral
3.0%

~ from our NLP analysis of 8,884 combined software ratings.

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PrivateVPN

 Private Data The Free VPN collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Subscription: $11.99 Enjoy Premium features for a month
  2. Annual Subscription: $59.99 Enjoy premium feature for a year
  3. Weekly Subscription: $7.99 Enjoy Premium feature for a week
  4. Monthly Promotion: $5.99 Discounted Price for monthly subscription
  5. Weekly Promo: $3.99 Discounted price for weekly subscription
  6. Yearly Promotion: $39.99 Discounted Price for annual Subscription
  7. Weekly Discount: $2.49 70% off