fix problems on Highpoint Community [iphone]

—— Run into issues on Highpoint Community? Get help pending when official support gets back to you!

Highpoint Community

Info:

company: Highpoint Community Bank

: https://www.highpointcommunitybank.com

: www.highpointcommunitybank.com

Chat with our AI-based Highpoint Community Support

🛠️ Common Highpoint Community Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mobile deposit function is ineffective

Fix: Ensure that you are using the latest version of the Highpoint Community app. Go to the App Store, search for the app, and check if an update... ⇲

Inconsistent check review process

Fix: Make sure that you are following the app's guidelines for check deposits. This includes ensuring that the check is properly endorsed and tha... ⇲

UI issue

New layout is less user-friendly

Fix: Take some time to explore the new layout. Familiarize yourself with the new navigation and features. You can also check the app's help secti... ⇲

Camera issue

Highpoint Community struggles with photo clarity

Fix: Ensure that you are in a well-lit area when taking photos of checks. Natural light is best, but if that's not available, use a bright lamp t... ⇲

Compatibility issue

Recent update caused compatibility issues

Fix: Check if your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Compati... ⇲

Slow issue

Mobile deposit process is slow and frustrating

Fix: Try to limit background applications while using the mobile deposit feature. Close any unnecessary apps running in the background to free up... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.4%

Bad experience

3.6%

Neutral

3.0%

~ from our NLP analysis of 775 combined software ratings.

Switch to these Alternatives:

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Preferred CU

Community West CU

High Point FCU

MCCU Mobile Banking

Kellogg Community Credit Union

Commercial Bank Mobile - MI

Private Data Highpoint Community collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location