fix problems on Crehana [iphone]

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—— Run into issues on Crehana? Get help pending when official support gets back to you!

Crehana
Info:
company: Crehana
: https://crehana.zendesk.com
: www.crehana.com
Chat with our AI-based Crehana Support
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Loading issue

Videos do not load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲
 
Video issue

Cannot improve video quality

Fix: 1. Check app settings: Open the Crehana app, go to the settings menu, and look for video quality options. Ensure it is set to the highest av... ⇲

Crehana does not allow video rotation

Fix: 1. Check device orientation lock: Swipe down from the top right corner of your iPhone to access the Control Center. Ensure the orientation l... ⇲

High data consumption for video playback

Fix: 1. Change video quality settings: Open the Crehana app, go to settings, and look for video quality options. Set it to a lower quality to red... ⇲

Videos stop playing after 5 minutes

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲
 
Crashes issue

Crehana closes automatically

Fix: 1. Restart your iPhone: This can help clear any temporary issues causing the app to crash. Press and hold the power button, slide to power o... ⇲
 
Freezing issue

Crehana freezes when streaming to Apple TV

Fix: 1. Restart both devices: Restart your iPhone and Apple TV to clear any temporary issues. For Apple TV, go to Settings > System > Restart. 2.... ⇲
 
Customization issue

No wishlist feature for courses

Fix: 1. Use bookmarks: If the app allows, bookmark courses or save them in a note-taking app for easy access later. 2. Create a personal list: Us... ⇲
 
Compatibility issue

Inconsistent performance on iOS and Android

Fix: 1. Ensure both devices are updated: Check for updates on both iOS and Android devices to ensure you are using the latest version of the app.... ⇲
 
Notifications issue

Notifications persist for premium members

Fix: 1. Check notification settings: Go to Settings > Notifications > Crehana and ensure that notifications are set up correctly. You can toggle... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
74.6%

Bad experience
19.8%

Neutral
5.6%

~ from our NLP analysis of 126 combined software ratings.

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Slang: Professional English

 Private Data Crehana collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Curso de tipo 11: $10.99 Curso de tipo 11
  2. Curso de tipo 10: $9.99 Curso de tipo 10
  3. Curso de tipo 15: $14.99 Curso de tipo 15
  4. Curso de tipo 14: $13.99 Curso de tipo 14
  5. Plan Premium 65: $64.99 Suscripción premium por un año
  6. Curso de tipo 9: $8.99 Curso de tipo 9
  7. Curso de tipo 20: $19.99 Curso de tipo 20
  8. Curso de tipo 13: $12.99 Curso de tipo 13
  9. Paquete personalizado tipo 17: $16.99 Paquete personalizado tipo 17
  10. Curso de tipo 8: $7.99 Curso de tipo 8