fix problems on NewsON [iphone]

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—— Run into issues on NewsON? Get help pending when official support gets back to you!

NewsON - Local News & Weather
Info:
company: NewsON Media, LLC
: https://corporate.newson.us/contact
: newson.us
Chat with our AI-based NewsON Support
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Ads issue

Annoying pop-up ads interrupting news segments

Fix: Consider using a mobile ad blocker app that is compatible with your iPhone. This can help reduce the number of pop-up ads you encounter whil... ⇲

Ads play during important news segments

Fix: Try to watch news segments at different times to see if the ad placements change. Sometimes, ad placements can vary based on the time of day... ⇲

Multiple ads required before watching previous newscasts

Fix: Try to watch the newscasts at different times to see if the ad frequency changes. Sometimes, ad loads can vary based on demand. OR Look f... ⇲

Ads interrupt news segments instead of following natural breaks

Fix: If possible, try to watch the news segments on a different device or platform that may have a different ad experience. OR Consider using... ⇲

Ads are repetitive and overly frequent

Fix: Consider using the app during off-peak hours when ad loads may be lower, potentially reducing the frequency of ads. OR Look for any optio... ⇲
 
Compatibility issue

Limited local channels available in some areas

Fix: Check the NewsON app settings to see if you can manually select your local channels. Sometimes, the app may not automatically detect all ava... ⇲

No Apple TV app available

Fix: Use AirPlay to stream content from your iPhone to your Apple TV. Open the NewsON app, start playing a video, and tap the AirPlay icon to sel... ⇲
 
Video issue

Video quality inconsistent across stations

Fix: Adjust the video quality settings within the app if available. Look for a settings option that allows you to select video quality (e.g., low... ⇲

Playback quality issues such as skipping and freezing

Fix: Check your internet connection speed using a speed test app. If your speed is low, consider switching to a faster network or contacting your... ⇲
 
Loading issue

NewsON locks up and buffers frequently

Fix: Clear the app's cache by deleting and reinstalling the NewsON app. This can help resolve issues related to stored data that may be causing t... ⇲
 
UI issue

NewsON design lacks polish and usability

Fix: Explore the app's settings to customize your experience. Sometimes, adjusting settings can improve usability, such as changing the layout or... ⇲

Roku app is klunky

Fix: Ensure that your Roku device is updated to the latest software version. Go to Settings > System > System update to check for updates. OR... ⇲
 
Crashes issue

NewsON crashes or shows error messages after updates

Fix: Try restarting your iPhone after an update to clear any temporary glitches that may be causing the app to crash. OR Check for any additio... ⇲
 
Updates issue

Limited features after recent updates

Fix: Explore the app's settings to see if any new features have been added or if existing features have been moved to different sections of the a... ⇲
 
Screen issue

Inability to minimize screen while watching

Fix: Try using the Picture-in-Picture feature if your iPhone supports it. Swipe up from the bottom of the screen (or press the home button) while... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
53.6%

Bad experience
37.3%

Neutral
9.1%

~ from our NLP analysis of 550 combined software ratings.

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 Private Data NewsON collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics