fix problems on South Western Railway [iphone]

—— Run into issues on South Western Railway? Get help pending when official support gets back to you!

South Western Railway

Info:

company: First MTR South Western Trains Limited

: https://www.southwesternrailway.com

: www.southwesternrailway.com

Chat with our AI-based South Western Railway Support

🛠️ Common South Western Railway Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

South Western Railway does not function outside the UK

Fix: If you are traveling outside the UK and need to access your tickets, consider downloading your tickets as PDFs or taking screenshots of your... ⇲

Tickets take too long to appear in the app

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the South Western Railway app, and check if there is... ⇲

Compatibility issue

Cannot add tickets to Apple Wallet

Fix: Check if the tickets you are trying to add are in a compatible format. Only certain types of tickets can be added to Apple Wallet. If they a... ⇲

Functions blocked when outside the UK

Fix: As a workaround, download your tickets while you are still in the UK and keep them saved on your device. This way, you can access them even... ⇲

UI issue

Website is difficult to navigate

Fix: Familiarize yourself with the website layout by exploring the main sections. Use the search bar to quickly find specific information or tick... ⇲

Bugs issue

Technical errors when entering departure point

Fix: Double-check the spelling of your departure point. Sometimes, minor typos can lead to errors. If the app has a dropdown list, use that to se... ⇲

South Western Railway works inconsistently

Fix: Uninstall the app and then reinstall it from the App Store. This can help resolve any corrupted files or settings that may be causing incons... ⇲

Login issues due to technical problems

Fix: Reset your password by using the 'Forgot Password' option on the login screen. Follow the instructions sent to your email to create a new pa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.0%

Neutral

3.2%

Bad experience

2.8%

~ from our NLP analysis of 972 combined software ratings.

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Private Data South Western Railway collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics