fix problems on LATAM Airlines [iphone]

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—— Run into issues on LATAM Airlines? Get help pending when official support gets back to you!

LATAM Airlines
Info:
company: LATAM Airlines Group S.A.
: https://www.latamairlines.com/uy/en/help-center
: www.latamairlines.com
Chat with our AI-based LATAM Airlines Support
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Bugs issue

Frequent errors during check-in

Fix: Try checking in using a different network connection. If you're on Wi-Fi, switch to cellular data or vice versa. Network issues can sometime... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources. Double-click the Home button or swipe up from the bottom of the... ⇲
 
Syncing issue

Does not save user information

Fix: Ensure that you are logged into your account before entering information. If the app logs you out automatically, try changing your password... ⇲

Inconsistent information between app and website

Fix: Clear the app cache and data by uninstalling and reinstalling the app. This can help ensure that the app is displaying the most current info... ⇲
 
UI issue

Seat selection interface is confusing

Fix: Familiarize yourself with the seat map by exploring it before making a selection. Look for any help or information icons within the app that... ⇲

Inability to add passengers easily

Fix: Use the airline's website to add passengers to your booking, as it might offer a more straightforward process compared to the app. Once pass... ⇲
 
Settings issue

Difficulties in modifying flights

Fix: Attempt to modify flights using the airline's website, which may offer a more robust interface for managing bookings. Use the app for other... ⇲
 
Support issue

Poor customer service integration

Fix: Use alternative methods to contact customer service, such as calling directly or using the airline's website chat feature, if available. The... ⇲

Bilingual support is lacking

Fix: If the app does not support your preferred language, consider using the website, which might offer more language options. Use browser transl... ⇲

Lack of useful information in the app

Fix: Supplement the app's information with resources from the airline's website, which may offer more comprehensive details and updates. OR Us... ⇲
 
Account issue

Cannot recover account

Fix: Use the 'Forgot Password' feature on the app's login page to reset your password. Ensure you have access to the email associated with your a... ⇲
 
Glitches issue

Glitches cause missed flights

Fix: Set up flight alerts through alternative apps or services that provide real-time updates and notifications about your flight status. This ca... ⇲
 
Compatibility issue

Limited functionality for booking tickets

Fix: Use the airline's website for booking tickets, as it may offer more comprehensive options and features compared to the app. Use the app for... ⇲
 
Updates issue

No real-time updates on flight changes

Fix: Set up flight alerts through third-party apps or services that specialize in providing real-time updates and notifications about flight chan... ⇲
 
Search issue

Inability to locate purchased tickets

Fix: Check your email for the confirmation and details of your purchased tickets. Most airlines send a confirmation email with all necessary info... ⇲
 
Payments issue

High fees for using customer service

Fix: Utilize online resources such as the airline's website FAQ section or community forums to find answers to common questions and issues, poten... ⇲
 
Network issue

Poor coordination between app and agents

Fix: Document all interactions with customer service agents, including dates, times, and details of the conversation. This can help ensure consis... ⇲

Frequent disconnections during transactions

Fix: Switch to a more stable internet connection, such as a reliable Wi-Fi network, to reduce the likelihood of disconnections during transaction... ⇲
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 what users are saying
Good experience
93.1%

Bad experience
5.3%

Neutral
1.7%

~ from our NLP analysis of 28,112 combined software ratings.

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 Private Data LATAM Airlines collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics