fix problems on Boisson [iphone]

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—— Run into issues on Boisson? Get help pending when official support gets back to you!

Boisson
Info:
company: Boisson
: https://boisson.gorgias.help
Chat with our AI-based Boisson Support
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Bugs issue

Items change in cart upon checkout

Fix: Ensure you are logged in: Sometimes, being logged out can cause issues with cart items. Log in to your account before checking out. OR Cl... ⇲

Order status remains unfulfilled

Fix: Check your internet connection: A weak connection can prevent the app from updating order statuses. Ensure you have a stable Wi-Fi or cellul... ⇲

Cannot finalize shipping details

Fix: Double-check your shipping information: Go to your account settings and ensure all fields are filled out correctly, including address and pa... ⇲

Rewards club is deceptive

Fix: Review the terms and conditions: Go to the rewards section in the app and read the fine print to understand how the rewards system works.... ⇲

Cannot select products

Fix: Refresh the app: Close the app completely and reopen it to see if the issue resolves itself. OR Check for app updates: Go to the App Stor... ⇲
 
Freezing issue

Nutrition tab causes app to freeze

Fix: Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps, then swipe up on Boisson... ⇲
 
Customization issue

Live chat feature does not exist

Fix: Check for alternative support options: Look for FAQs or help sections within the app that may provide answers to common questions. OR Use... ⇲
 
Support issue

Product never arrived

Fix: Check your order confirmation: Ensure that you received a confirmation email with tracking information. If not, check your spam folder. OR... ⇲

Customer service unresponsive

Fix: Try different contact methods: If you’ve emailed, try reaching out via social media channels or any other contact methods provided in the ap... ⇲
 
Crashes issue

Boisson crashes multiple times

Fix: Update the app: Go to the App Store and check for updates. Developers often release updates to fix crashes. OR Free up storage space: Go... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.3%

Bad experience
2.0%

Neutral
0.7%

~ from our NLP analysis of 148 combined software ratings.

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The Essential

 Private Data Boisson collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers