fix problems on Riff [iphone]

—— Run into issues on Riff? Get help pending when official support gets back to you!

Riff: Music Video Maker

Info:

company: Riff Digital, Inc.

: http://riff.us

: riff.us

Chat with our AI-based Riff Support

🛠️ Common Riff Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Riff crashes after updates

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Default song segment selection

Fix: 1. Manually select song segments: When adding music, look for an option to edit or trim the song. This allows you to choose the specific seg... ⇲

Payments issue

No option to cancel subscription

Fix: 1. Open the Settings app on your iPhone. 2. Tap on your name at the top, then select 'Subscriptions'. 3. Find Riff in the list and tap on it... ⇲

Requires payment for features previously free

Fix: 1. Explore free alternatives: Look for other apps that offer similar features for free. There are many music video makers available that mig... ⇲

Storage issue

Limited music access from cloud storage

Fix: 1. Check app permissions: Go to Settings > Privacy > Media & Apple Music and ensure Riff has permission to access your music library. 2. Use... ⇲

Bugs issue

Inability to save creations

Fix: 1. Check for storage space: Go to Settings > General > iPhone Storage and ensure you have enough free space on your device. If storage is lo... ⇲

Bugs affecting performance

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Riff, and tap on it. If there's an option to 'Offload App', do that. Thi... ⇲

Syncing issue

Only half of music library shows up

Fix: 1. Rescan music library: In Riff, look for an option to refresh or rescan your music library. This can help the app recognize all available... ⇲

UI issue

Confusing navigation

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for a tutorial or help section... ⇲

Ads issue

Vandalism associated with promotion

Fix: 1. Report inappropriate content: If you encounter vandalism or inappropriate content, use the app's reporting feature to notify the develope... ⇲

Settings issue

Limited sharing options

Fix: 1. Save to camera roll: If Riff allows, save your creations to your iPhone's camera roll, then share them through other platforms like socia... ⇲

Updates issue

Riff is not innovative

Fix: 1. Explore new features: Regularly check for updates in the App Store to see if new features have been added that enhance the app's function... ⇲

Compatibility issue

Limited user base

Fix: 1. Join online communities: Look for forums or social media groups dedicated to Riff users. Engaging with other users can provide tips, tric... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

4.1%

Neutral

2.1%

~ from our NLP analysis of 193 combined software ratings.

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Private Data Riff collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics