fix problems on CannaBuzz [iphone]

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—— Run into issues on CannaBuzz? Get help pending when official support gets back to you!

CannaBuzz - Cannabis Social
Info:
company: CannaBuzz App LLC
: https://socialsupport.notion.site/CannaBuzz-Support-908109b467d64810b7c8472e656d6c51
: cannabuzz.app
Chat with our AI-based CannaBuzz Support
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Permissions issue

Cannot block users

Fix: 1. Go to the profile of the user you want to block. 2. Look for the options menu (three dots or similar icon) on their profile page. 3. If t... ⇲
 
Glitches issue

Glitches and bugs present

Fix: 1. Ensure your app is updated to the latest version by checking the App Store. 2. Clear the app's cache by going to Settings > General > iPh... ⇲

Endless loops when selecting photos

Fix: 1. Close the app completely and restart it. 2. Ensure your iPhone has enough storage space available; low storage can cause performance issu... ⇲
 
Uploads issue

Issues with photo uploads

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Check the file size... ⇲
 
Customization issue

Cannot change profile pictures

Fix: 1. Go to your profile settings and look for the option to change your profile picture. 2. If the option is unresponsive, try logging out and... ⇲
 
Network issue

VPN usage causes upload issues

Fix: 1. Temporarily disable your VPN and try uploading the photos again. 2. If you need to use a VPN, try switching to a different server locatio... ⇲
 
Payments issue

Subscription model not clearly communicated

Fix: 1. Review the app's settings or help section for any information regarding subscription details. 2. Check the App Store page for CannaBuzz f... ⇲

High subscription cost

Fix: 1. Review the subscription benefits to determine if they align with your usage. 2. Consider using the app's free features to see if they mee... ⇲

Limited functionality without subscription

Fix: 1. Familiarize yourself with the free features available in the app to maximize your experience without a subscription. 2. Consider using th... ⇲
 
Registration issue

Email confirmation issues

Fix: 1. Check your spam or junk email folder for the confirmation email. 2. Ensure that you entered the correct email address during registration... ⇲
 
Login issue

Automatic logouts

Fix: 1. Ensure that your app is updated to the latest version. 2. Check your internet connection; unstable connections can cause logouts. OR 1... ⇲
 
UI issue

Navigation is confusing

Fix: 1. Familiarize yourself with the app's layout by exploring each section. 2. Look for any tutorial or help section within the app that may gu... ⇲
 
Notifications issue

No notification for followed accounts' posts

Fix: 1. Check your notification settings within the app to ensure that notifications for followed accounts are enabled. 2. Ensure that your devic... ⇲
 
Video issue

Inability to see live viewer count

Fix: 1. Check if this feature is available in your app version; it may be a limitation of the current version. 2. Ensure you are viewing a live s... ⇲
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 what users are saying
Good experience
67.6%

Bad experience
26.6%

Neutral
5.8%

~ from our NLP analysis of 139 combined software ratings.

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 Private Data CannaBuzz collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics