fix problems on Magicplan [iphone]

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—— Run into issues on Magicplan? Get help pending when official support gets back to you!

magicplan
Info:
company: Sensopia
: https://help.magicplan.app
: www.magicplan.app
Chat with our AI-based magicplan Support
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Customization issue

Difficult to edit plans

Fix: To make editing plans easier, familiarize yourself with the app's interface. Spend some time exploring the editing tools and features. Use t... ⇲

Inability to customize unlocked plans

Fix: Explore the app for any settings related to customization. Sometimes, features may be hidden in menus or settings that are not immediately o... ⇲
 
Updates issue

Subscription model for previously paid features

Fix: Review the features you need and see if there are any alternatives that are available for free or at a lower cost. You may find similar func... ⇲
 
Support issue

Customer service response issues

Fix: Check the app's help section or FAQ for common issues and solutions. Many times, you can find answers to your questions without needing to c... ⇲
 
Bugs issue

Lidar functionality not working consistently

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update and install any available updates. This can imp... ⇲

Inaccurate measurements in cluttered spaces

Fix: When measuring in cluttered spaces, clear as much clutter as possible from the area to improve accuracy. If you cannot clear the space, try... ⇲
 
UI issue

Poor user interface for new users

Fix: Take advantage of any tutorials or onboarding guides provided within the app. These resources can help you understand the interface and how... ⇲
 
Account issue

Locked previous projects without warning

Fix: Regularly back up your projects by exporting them to a different format or saving them in a different location. This way, you can avoid losi... ⇲

Limited free project access

Fix: Maximize the use of your free project access by planning your projects in advance. Outline what you need to accomplish in each project to ma... ⇲

magicplan deletes projects upon account creation

Fix: Before creating an account, ensure you have saved your projects locally or exported them. This way, you can restore them if they are deleted... ⇲
 
Payments issue

Hidden subscription pricing

Fix: Before committing to a subscription, carefully review the pricing details in the app's settings or subscription section. Take screenshots of... ⇲

High subscription costs for infrequent users

Fix: Consider using the app only during specific projects and canceling your subscription when not in use. This can help you manage costs effecti... ⇲
 
Camera issue

Requires good lighting for AR measurements

Fix: Ensure you are measuring in well-lit areas. If natural light is insufficient, consider using portable LED lights to enhance visibility when... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.2%

Bad experience
4.3%

Neutral
3.5%

~ from our NLP analysis of 36,251 combined software ratings.

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 Private Data magicplan collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Sketch Plan (1 Month): $12.99 Unlimited Measuring and Sketching Features
  2. Report Plan (1 Month): $39.99 Unlimited Sketching and Reporting Features
  3. Estimate Plan (1 Month): $89.99 Unlimited Sketching, Reporting & Estimating
  4. Sketch Plan (1 Year): $129.99 Unlimited Measuring and Sketching Features
  5. Report Plan (1 Year): $399.99 Unlimited Sketching and Reporting Features
  6. Estimate Plan (1 Year): $899.99 Unlimited Sketching, Reporting & Estimating