fix problems on ISTELive 24 [iphone]

—— Run into issues on ISTELive 24? Get help pending when official support gets back to you!

ISTELive 24

Info:

company: International Society for Technology in Education (ISTE)

: https://conference.iste.org/2024/

Chat with our AI-based ISTELive 24 Support

🛠️ Common ISTELive 24 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ISTELive 24 freezes during use

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the ISTELive 24 a... ⇲

forced portrait mode on iPad

Fix: 1. Check if your iPad is locked in portrait mode by swiping down from the top-right corner to access the Control Center. 2. Look for the ori... ⇲

UI issue

limited session description visibility

Fix: 1. Tap on the session to open its details. 2. If the description is truncated, try rotating your device to see if it expands in landscape mo... ⇲

illegible font sizes

Fix: 1. Go to Settings > Display & Brightness on your iPhone. 2. Adjust the text size by selecting 'Text Size' and moving the slider to increase... ⇲

cumbersome navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. 2. Use the search function to quickly find sessions or features ins... ⇲

difficult to build a schedule on mobile

Fix: 1. Use the 'Add to Calendar' feature if available to create a schedule in your device's calendar app. 2. Start by selecting a few key sessio... ⇲

modal popups are tedious to dismiss

Fix: 1. Look for a 'Do Not Show Again' option on the popups to prevent them from appearing repeatedly. 2. If the popups are related to notificati... ⇲

no way to exit nested screens easily

Fix: 1. Use the back button or swipe gestures to navigate back to the previous screen. 2. Familiarize yourself with the app's navigation structur... ⇲

no interactive map for vendors

Fix: 1. Use a separate mapping app to locate vendors if the app does not provide an interactive map. 2. Check the event's website for a downloada... ⇲

Syncing issue

loses place when switching apps

Fix: 1. Try using the 'Split View' feature on iPad to keep ISTELive 24 open while using another app. 2. If you need to switch apps, take note of... ⇲

personal appointments do not sync

Fix: 1. Check the app's settings to ensure that calendar syncing is enabled. 2. Make sure you are logged into the same account on both the app an... ⇲

Loading issue

long loading times

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves loading times. 2. Close any ba... ⇲

Uploads issue

inability to seamlessly post to social media

Fix: 1. Check the app's settings for social media integration options. Ensure you are logged into your social media accounts within the app. 2. I... ⇲

Crashes issue

ISTELive 24 crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Delete and reinstall the IST... ⇲

Network issue

no GPS location on maps

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and toggling it on for ISTELive... ⇲

Search issue

inability to filter sessions effectively

Fix: 1. Explore the app's settings or filters section to see if there are options to customize your session view. 2. Use keywords in the search f... ⇲

search function crashes

Fix: 1. Restart the app and try the search function again. 2. Clear the app's cache as mentioned earlier to remove any corrupted data that may be... ⇲

Updates issue

lack of real-time updates

Fix: 1. Ensure that notifications are enabled for the app by going to Settings > Notifications and toggling them on for ISTELive 24. 2. Regularly... ⇲

Messages issue

difficult to use messaging feature

Fix: 1. Familiarize yourself with the messaging interface by sending test messages to yourself or a friend. 2. Check the app's settings for any o... ⇲

Customization issue