fix problems on Cultural Care [iphone]

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—— Run into issues on Cultural Care? Get help pending when official support gets back to you!

Cultural Care - Au Pair
Info:
company: Signum International AG
: https://culturalcare.world
Chat with our AI-based Cultural Care Support
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Bugs issue

Inability to match with host families

Fix: 1. Ensure your profile is fully completed with all required information. Incomplete profiles may hinder matching. 2. Check your preferences... ⇲

Numerous bugs affecting functionality

Fix: 1. Ensure your app is updated to the latest version by checking the App Store. 2. Clear the app's cache by offloading it in iPhone Storage... ⇲
 
Loading issue

Delayed access to important documents

Fix: 1. Check your internet connection to ensure it is stable, as poor connectivity can delay document loading. 2. Navigate to the documents sec... ⇲

Travel insurance information not accessible

Fix: 1. Check your internet connection to ensure it is stable. 2. Navigate to the travel insurance section and refresh the page by pulling down... ⇲
 
UI issue

Current host family not visible

Fix: 1. Ensure you are logged into the correct account associated with your current host family. 2. Check for any updates in the app that may ad... ⇲
 
Updates issue

Education deadlines not updated

Fix: 1. Check your internet connection to ensure it is stable, as this can affect the loading of updated information. 2. Refresh the app by logg... ⇲
 
Account issue

Inability to update account details

Fix: 1. Ensure you are connected to a stable internet connection. 2. Navigate to the account settings and ensure all required fields are filled... ⇲
 
Offline issue

Lack of offline access to key features

Fix: 1. Identify which features you need offline and check if the app has a 'Download for Offline Use' option in the settings. 2. Before going o... ⇲
 
Customization issue

Limited customization options for notifications

Fix: 1. Go to the app settings and check for notification preferences. Adjust them according to your needs. 2. Check your iPhone's notification... ⇲
 
Support issue

Ambassador staff not available in the app

Fix: 1. Check the app for any updates that may include ambassador features. Go to the App Store and check for updates. 2. Log out and log back i... ⇲
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 what users are saying
Good experience
88.7%

Bad experience
6.4%

Neutral
5.0%

~ from our NLP analysis of 141 combined software ratings.

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 Private Data Cultural Care collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics