—— Run into issues on Lollicup-Store? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Double-check your order summary before finalizing the purchase. Ensure that the quantities and items listed match what you intended to or... ⇲
Fix: 1. When editing an order, carefully review the items in your cart before confirming the changes. Make sure to remove any unwanted items befo... ⇲
Fix: 1. Before placing an order, check the promotions or discounts section in the app to ensure you are applying any available discounts. 2. If y... ⇲
Fix: 1. After receiving your order, compare the items delivered with your order confirmation. Make a list of any missing items. 2. If items are m... ⇲
Fix: 1. When reaching out to support, provide as much detail as possible about your issue, including screenshots and order numbers. This can help... ⇲
Fix: 1. After submitting a support request, keep track of the time elapsed. If you haven't received a response within a reasonable timeframe (e.g... ⇲
Fix: 1. Utilize the app's chat or email support options for assistance. These methods can often provide a written record of your inquiries. 2. Ch... ⇲
Fix: 1. Check if the app has a 'Past Orders' or 'Order History' section. If it does, you can often reorder items directly from there. 2. If the a... ⇲
Fix: 1. Verify that your shipping address is correctly entered and within the serviceable area for the app. 2. Check if there are any restriction... ⇲
Fix: 1. Use the app's search function effectively by typing in specific product names or categories to find items faster. 2. If the app allows, b... ⇲
Fix: 1. Ensure that you are entering your email address correctly, paying attention to typos or incorrect domains. 2. If you have multiple email... ⇲
Fix: 1. Double-check your login credentials, ensuring that your email and password are entered correctly. If you forgot your password, use the 'F... ⇲
Fix: 1. Ensure that your payment information is entered correctly, including card number, expiration date, and CVV. 2. Try using a different paym... ⇲